-
February 2024 by Nomad
This is a unique hotel with 3 different buildings that lets you choose between walk-up style suites or your typical hotel environment. Quiet, very clean, and rooms large enough to feel like a small apartment. The staff was very nice. It's a prime location where you'll find everything you need in a short radius. I enjoyed my stay and look forward to staying here again.
-
February 2024 by Young Seung Park
Good breakfast and quiet atmosphere. I like bed & living room designRooms: Bed room and living room design I like the layout.
-
February 2024 by Jordan Bokman
If I could give a 0 I would. Had booked this hotel twice for one of my employees for some training in Schaumburg. The first visit he had, he was told to pay upfront for a security deposit, even though we had called ahead of time and secured the room with a Corp CC and the deposit! We were told and assured this wouldn't happen again. He was also locked out of his hotel room when the bad snow storm hit in early Jan, since they were closing down rooms for the night with his belongings inside! He basically had to beg to grab his things and then left. Here we are at round 2 for a second chance to see if they would redeem themselves. We were so wrong. Again, he was asked to pay the deposit, when AGAIN it was all paid for and secured weeks prior to this training date. This is by far, the worst ever experience we have encountered with the Hilton franchise and will never EVER recommend them to anyone. 0 out of 5 is totally deserved.
-
January 2024 by Esam Alawadhi
Very quite, clean, and peaceful place, this is my lifestyle. Close to mall and restaurant. Plenty of parking spaces. Thanks Mr. Manager, you made my business trip successful.
-
January 2024 by Ron Sims
I really enjoyed my stay here with my family. This is a very nice and well-kept hotel. Even in trying times when the roads were iced over and people weren't really coming to work. We were just in the room to sleep, change clothes, and then head to the airport. There are a lot of great restaurants in the area and a mall close to the hotel.
-
January 2024 by Heather Baker
If I could give lower than a 1-star I would. Absolutely the worst hotel EVER!!! Please watch your CC statements after your stay. The guy at the front desk charged my card 3 times and for 3 nights not the 2 on my reservation. Once they got my card locked up they just smirked and said "oh well" so i was left on my "vacation" with a locked CC. Made for a very interesting weekend for sure.
-
January 2024 by michael niedzwiadek
Great place very
-
December 2023 by Charles Kallas
There were issues, ⁸but they were handled.
-
December 2023 by Theresa Flores
We have stayed next door at the Sonesta for years during our annual Thanksgiving weekend family trip to see relatives. My mom liked that the maid came every other day. The room was smaller than the Sonesta two bedroom we are used to. But this was a better $$ choice. Breakfast was another great perk here!Warning get the top floor! You can here people walk above youAnd get up early if you want a hot shower! Not sure why hot water was in short supplyOverall solid stay for the short weekendRooms: Rooms are comfortable
-
November 2023 by Janet Cocciarelli
Although I had high hopes for this hotel, I’ve been very disappointed. The company I work for has a contract so I have no choice but I hope to change that soon. The cleanliness is most disappointing. It not only shows it’s age but housekeeping is now only offered a few times per week and it is only light cleaning. In one week I only had cleaning two times and I had to ask for the cleaning 4 times. The staff kept marking it leaned and it was filthy. Things are outdated, the small store is ridiculously overpriced as are laundry facilities. Many rooms open right into the sidewalk which does not feel secure and it is noisy. Service is very low. Lastly, my room continually smelled of cigarette smoke. I had 3 different front desk staff visit the room, they admitted it smelled of cigarette smoke (that smoke was coming up through the vents in the bathroom from other rooms below mine on the third floor), but nothing was done about it.
-
October 2023 by Angela J
First visit to this location. The rooms were good - could use some updates. It was a challenge to get to the different rooms without going outside (and it rained a couple of days). Service was good!Rooms: Not too far off Hilton brand - just in need of updating.
-
October 2023 by Louie Hernnandez
Been here traveling for work had good reviews postedFirst week nice friendly staff easy in and out.......Second week not so friendly front desk staff I might have run into staff that enjoyed the weekend a little to much and still recovering or mad because they have to be there on a Sunday nightChecking in I had this little obnoxious front desk person that made me wait then gave me the key and sent me on my way......I got the treatment of.. Gave you a key shut up and leave so I was not happy when I returned back because I couldn't find the room and he was so happy helping someone else with directions welcoming bag and everything he was helpful after I had seen him helping the womanwill not be using this hotel after this stay and recommend if you run into an employee named Jacob avoid him not a nice person for such a beautiful hotel
-
September 2023 by Mini Rag
This Homewood is a great value, and an even better loaction. The hotel rooms and buildings could use a big upgrade. The shower barely worked and leaked no matter what. The room ac was loud. The bed was OK, slightly tilty. They had most utensils in the room, but for some reason giant spoons only. The breakfast was a disappointment, fewer items than at other Homewoods we've stayed at (ex no yogurt, boiled eggs, etc.).
-
September 2023 by Jennifer Schwegler
Rooms and buildings are old, and need updating. I found random pills (not mine) on the floor next to the vanity in the bathroom and candy trash in our sitting area. We were in need of a hotel for one night and we had limited options (everything was booked), at this price point, I expected more.
-
September 2023 by Andrew Showers
DO NOT STAY HERE if you want any sort of internet service. It's been bad for years and they don't bother to fix it. IF you can get a connection it drops constantly and is poor at best for speeds. I will literally never stay here again, and I've looked every day to book anywhere else.
