Firestone Complete Auto Care in Schaumburg, IL, has built a strong reputation for reliable and friendly auto service since 1926. Customers appreciate the helpful, kind, and knowledgeable staff who provide honest advice without trying to oversell services. The team, including managers and technicians, are praised for being pleasant, professional, and accommodating, making every visit smooth and efficient. Many reviews highlight the quick turnaround for services such as tire replacements, with some customers receiving new tires in about an hour, and the ability to get same-day appointments. The store offers comprehensive solutions for all vehicle needs, including tire sales, oil changes, brake inspections, engine repairs, and diagnostics. Customers value the straightforward communication and logical options presented for repairs, as well as the transparent pricing, although some note that diagnostic fees are separate from repairs. The store’s dedication to customer satisfaction is evident, with efforts like locating hard-to-find tires across multiple stores and providing discounts. Overall, Firestone Complete Auto Care in Schaumburg delivers excellent, convenient auto care with a focus on honesty, affordability, and customer service, making it a trusted choice for local vehicle owners.
found and repaired the emissions problem all is good now !
June 2024
Great buying experience today! Remigio and his team did a great job at educating me on the importance of installing the right tires on my truck. They got me what i needed at a great price and installed in and out in no time. Thank you and I look forward to bringing my other vehicles here also.
Jimmy
June 2024
They were helpful, kind, informative and did not try to over sell their service. Honesty goes along way with returning clients.
