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October 2023
Visited the Fed-EX office on Roselle Rd in Palatine and was blown away by the great service. I think his name was Roberto. He was so patient and answered all my questions. Great customer service. His manager was also very helpful The service was on 10-2-23 at 11am. Thank you for making what I had to do much easier.
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July 2023
I come here frequently to drop off online shopping returns. The employees always greet me right as I walk in, they are so friendly! They get my packages ready for delivery quickly and without a fuss. I've never had a bad experience, even if the store is busy.
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March 2023
This store's team including James was a huge help with sending a package to China. It was my first international package and the shipping requirements for China in particular are challenging to navigate. This staff was helpful throughout the process- and even helped me save a few dollars on boxing suggestions!
