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December 2023 by Simeon Bizzy
GoodNearby activities: GoodWalkability: Nothing
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December 2023 by Anonymous
My stay at 1200 American lane, Schaumburg, IL. has been very disappointing. Before I could get to my room the foul odors in the the hallway reeked of what seemed like dog/cat urine, smoke and neglected carpet odors. I saw someone spraying fabreeze on the carpet??♀️. My room smelled unkept and was dated. The customer service was less than stellar, dismissive and housekeeping did not speak English. I’m glad I did not bring anyone with me. It would have been humiliating to say the least. This is a nice area, I would have never thought this hotel would be this unfortunate.
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December 2023 by Elvira Muhamedagic
I wouldn’t give a 1 star for this hotel.Room is old,dirty,smells and have bedbugs so be careful .Im very
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December 2023 by Rebecca Bowe
The Place was Nasty and when we got to our room it got even worse the cleaning people had popped our sheets you could tell they had been slept in and it wasn’t us so I pulled the cover back to look at them and they had Black Nasty Hair on them I at 2 something had to change the bed then the next day I had to get the cleaning stuff from the front desk to clean it before we could shower it was someone worst nightmare I will NEVER STAY AGAIN I E-Mailed them and wrote them a letter about the Nightmare and NO ONE HAS EVER GOT BACK TO ME TO APOLOGIZE ARE ANYTHING
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October 2023 by Hengis Hammer
WORST HOTEL EVER. We checked into this place and they gave us a key to a room that already had someone in it. We scanned and the door opened to voices and a buncha peoples personal belongings. I shut the door and immediately went to the front desk. They issued me a key card to another room that ZERO TOILET PAPER. I went back to the front desk and asked for some and a family was checking out already asking for a refund. The clerk tried to give them a half-used roll of toilet paper--but they refused and left. Then I go ask the clerk about getting toilet paper and he tries to hand me the half-used roll saying that was the only toilet paper in the entire facility. He started griping about how they inventory stuff there. I was in SHOCK. I went back to the room. We had a 2 am departure and were already exhausted. We made due with moist wipes. The entire place is DISGUSTING. It smelled of cigarettes and tamales. The floor was sticky and someone hocked a huge loogy on the elevator floor. There were rips in the sheets. I guess if you were seeking a halloween experience it would have been exceptable. RUN from this hotel.
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May 2023 by Charles McNally
The online rating is WRONG. This place is a one star. Duct taped furniture, Goodwill dressers with thousands of scratches, dirty bathroom doors, holes in the walls, zero TP, leaking tub faucet, air conditioner made a loud noise, TV remote was filthy and the drapes were so worn that light came through. The outside security door was busted, so anyone could get access into the hotel. A very nasty place!
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March 2023 by James beck
Great location. So is a parking lot nearby and maybe a nice tent. I'd have enjoyed power I didn't have to hunt for, hot water and a toilet that flushed without supervision. I've been to worse places but those were condemned.
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February 2023 by Danielle Harrison
The asian lady at the front desk is Racist as hell. on the night of 2/4/23 she called the cops on me and my husband for no apparent reason. Unfortunately Schamburg Police are very racist and Grimy. She assumed that we didn't have a room here and told the police we were causing trouble. When we never gave her or anybody else a reason to believe we were causing trouble. When we confronted her she lied and was extremely rude and dismissive and said her name was Nancy but then once she clocked out. we told another receptionist about her they told us her real name is Tiffany and alot of other Blacks have complained about her as well. This situation traumatized me and my husband both and we will never return here again. TIFFANY NEEDS TO BE FIRED AND ARRESTED FOR MAKING A FALSE REPORT TO THE POLICE JUST BECAUSE WE ARE BLACK!Btw the rooms are old and outdated and definitely needs a good deep cleaning!
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January 2023 by Roshunda
The hotel was nothing like I expected! Halls smelled like food and smoke. The room had no bed skirt, MAtress box spring was raggedy. I requested a bed skirt which I did received but had to apply it myself. Attempted to get another room but the other available room smelled like smoke too! Front desk clerk said house keeping called off and she should have called off as well she stated. The toilet looked as if it had mildew floating in it. My room was 233 or 223 I can’t remember however it was hideous! It wasn’t clean and the furniture is worn down too. Furniture also had cigarette burn marks on it. I’ve stayed at extended stay before but this was absolutely the worst! I will NEVER STAY HERE AGAIN. I inquired about cancelling but of course it was too late. This hotel is very deceiving, dirty and low budget! Good Luck!
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January 2023 by Nuksukao
Stay elsewhere, like the hotel across the street. No hot water in 2023. Dirty. In Schaumburg? Unacceptable. Do not stay here.
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October 2022 by sarat poluri
We have a new winner for the award of worst stay ever! I have never been a room dirtier than this and I have travelled through small towns in India. The whole room smelled awful on entering. And it seems they knew, cos the windows were open. The shower curtain smelled, the toilet smelled, the couch chair was torn and tattered, the bed sheets had stains on them. The floor was sort of sticky. Icing on the cake, there was no trash bin in the room. When we asked at front desk, they gave a trash bag. I should have checked the reviews before booking it but I trusted that my corporate portal wouldn't pick awful places to stay. Never gonna trust that again. Please, please, please, stay away. Spend 20-30 bucks more and stay at the Marriott or Hilton. Which is what we did, after spending 20 minutes in that room and getting scared of sleeping on those sheets.I have been at other extended stays and they have been good. At least clean. This however, is a different story. I could have taken some pictures, but I didn't stay long enough to document the ambience.
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October 2022 by Dianne Vertago
Booked a room 2 weeks in advance only to deal with a rude man who may have been the franchise owner. I am not sure, but the rest of the staff seemed courteous. The exterior was full of cars and a long line of people trying to check in, and arguments started, smh it was a hot mess! I was turned away because I had a support cat, and they didn't accept cats. I did call after I made my reservation online ( mind you 2 weeks previously) to make sure it would be okay and even received an email with my updated price for my cat. I'm traveling for work, and it really made my trip even more inconvenient than it already was. I also have a pending amount for a deposit even though I was never able to check in. I understand wanting the best for your business but at least make sure EVERYONE is on the same page regarding regulations. Not to make a bigger deal, service animals are not suppose to be refused. Hopefully more communication can be put forth and better customer service from the man I dealt with. Everyone has a bad day, but after a long travel nobody wants to be denied or deal with other people complaing about how there was miscommunication for a well know establishment.
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September 2022 by Eiler Spayd
I wasn't expecting a luxurious stay at a rate of $66/night but I expected at the bare minimum a clean, comfortable stay. My first impression of the hotel had animals running around the lobby and the hallway areas as well as my *non smoking room smell strongly of cigarette smoke. The no-smoking policy is obviously not enforced regardless of signs and expectations of guests. Also, I had specifically noted on my reservation that I wanted a non-first floor room, as a young woman traveling alone and I was placed into a first level room with an easily accessible window that did not lock. The room appeared clean at first glance but under further observation was dingey. I found myself booking at another hotel as I could not stand to stay in a smokey-smelling and unsafe environment. The 3.8 star rating for the hotel is not a good description of the hotel. For any travelers or extended stay guests, I would suggest finding other arrangements.
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September 2022 by Daniel
Believe the reviews!!! I went in with a very open mind, wanting to like this place considering it was about $10 cheaper than the Hyatt of which I know has a great establishment. There were very few things I enjoyed about this hotel, the most being it had a little kitchen with a stove and oven.Now that the compliments have ended here are the gory details. The staff was the most unprofessional I have ever seen. The two I had interactions with, the morning staff person was quite short and rude with us and didn’t give us the welcoming attitude that’s usually expected at hotels especially to paying customers. The night staff was a bit chaotic but was friendly. They were talking to some friends and sketchy characters, one of which had brought his pet into the lobby and the staff had her own cat behind the desk. She was talking with these friends and us and another group were waiting to actually check in, basically prioritizing friends over paying customers while you are clocked in on the job.The hotel and room itself was very dirty, our not cleaned expect for the bedsheets (I think and hope). I took pictures but it was very damaged, garbage was left on the floor because I guess if it’s not wider then a vacuum I guess it wasn’t touched at all. The sink was spotty as well as the fridge. The grossest part of all being 2 of our towels had what can clearly be seen as either facial hair or pubic hair, absolutely unacceptable and disgusting.It also seems as if people just reside here, a lot of unsavory characters doing drugs right outside of the hotel entrance. I left the hotel 4 times during the 16 hours we were here and at all of these times were 3+ people smoking outside or being loud.Not a welcoming, clean, or desirable place at all. This place may be the cheapest in the area but keep yourself clean and safe and go anywhere else!
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August 2022 by Anthony DiFiore
When I checked in and after I got settled is when I realized how dirty my room was. Garbage left in drawers, filthy microwave, dirty sticky floor, MOLDY SHOWER CURTAIN, it was disgusting. The problems were resolved but it was not a good 1st impression.
