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February 2024 by joshua lemons
DO NOT STAY HERE! You will regret every minute. The staff are so unfriendly and rude! And it seems like they are aiming at not having any guests at all. 1. They limit all guest stays to.less than 21 days. (Extended stay?) 2. I requested a bowl amd a fork, thats it! And i was told and i quote: we dont have any! (Room comes with full kitchen yet NOTHING ELSE!) 3. EVERY ROOM is so dated, unless you like faux gold trim and hunter greem spomge painting. 4. And a deposit Daily, thats actually equal.to.the cost.of.the room. (FOR WHAT?) This is not an extended.stay... it is some family experiment gone totally wrong. Im leaving the hotel and am excited.to go to.a.motel 6! Thats how.much this place.is.terrible.
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February 2024 by Jade
I never write reviews but I feel the need to for this place. It was unsatisfactory from the moment I walked in, the curtains on the window were on the floor and the hooks on the wall were broken. So I was left with a wide open window that was not fixed. The place smelled of cigarettes and weed 24/7 despite the no smoking signs. The bed sheets had stains and I saw several bugs. I was very concerned of bed bugs. The blanket on the bed was extremely thin that I don’t think it even qualifies as a blanket. The worst part of my stay was when I went to the front desk regarding a question and the older man working began flirting with me telling me I was beautiful and asking if I was married. Mind you I look like I’m a teenager, barely 18. I was very uncomfortable my whole stay. I was also awoken every morning to the sound of people yelling at each other, both employees and other guests. I would not ever recommend this place to anybody.
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February 2024 by Grant Vollrath
Doesn't answer phone calls.
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January 2024 by Jalil Ahmadov
Room was smelling so bad. Bed is not comfortable for sleep. If you have any other options choose another one.Rooms: Smells so bad
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January 2024 by Gary Zhang
They let some 20 year old kid named Krunal run the entire hotel.He has no idea what he’s doing. I got charged an extra $30 for a botched extend due to their system complications.Entire building smelled awful.Smelled like cigarette smoke, smelled like marijuana all night. Walls are super thin.He will nickel and dime you - if he very surprised if you get charged exactly what was advertised. This krunal kid loves making enemies for his fathers business.
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January 2024 by Lisa Irgang
The hotel refused to honor the reservation price upon arrival. I reserved a Queen room.The bed was a full size bed and not even on a solid platform. The metal frame slide on the floor. When I stated that I reserved a Queen room, they tried to claim the bed was a queen. I have a queen size at home and the hotel was obviously not using queen mattresses. After several back-and-forth's, they admitted they consider it "queen for this hotel." Once I got all my items into the room, I realized one of the lights AND the tv were not working, They did not offer a new tv, which would have been an easy fix. They also claimed it was a network issue, yet I could clearly hear other TV's while in the hallway. The hall reeked of pot and a few times I felt it come through the vents and it gave me a headache. There was also a cockroach. When I informed them of this, they denied having cockroaches. I even offered to bring the squished cockroach to prove it to them.While they did offer to switch my room, I was too exhausted to do so.I left the next morning despite having initially reserved for 30 days. I completed a "walk out form." As of they following evening, they have not issued a refund for the unused days nor the $50 deposit.
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January 2024 by Rio Goldenarms
One room had an infestation of nat Flys so they moved us to another room and it had Roaches also the TV's in the room we're very cheap with horrible picture quality with some channels not even working. Honestly this seems like the norm when it comes to Indian ran hotels , never a good experience ?Noteworthy details: Roaches
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January 2024 by Aleksander Pruszynski
No kitchenware in unit. dirty. smelled like
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January 2024 by jen johnston
Lady at check in was great.Towels reeked of beef jerky and cigarettes.Impossible to reach the front desk via phone.Bed was OK the first night but very uncomfortable when we woke up second morningVery thin sheets/flat pillows/stain on bed sheet. Unable to get more pillows when we asked.We found a syringe on floor in hallway.Overall, not terrible for the price. I liked that it was affordable. Decent location - directly across the steeet from a great pizza place (Bella Napoli), 24/7 7/11, and 10 minutes from woodfieldWalkability: Across street from pizza place
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January 2024 by Mike Garippo
The hotel was priced at a reasonable rate, which l secured through a third party. Because of the price, l can claim to be satisfied with my stay. The only derogatory comment I can write about is the smell in the corridors and lobby. There should never be any noticeable scent, particularly if it's unpleasant. I can't accurately describe the scent other than to say it wasn't a clean one. Cleanliness, unequivocally, should be the paramount, incessant concern of all hotel owners. On the positive side, one of the workers immediately came to my aid when he saw that my card key wasn't functioning properly. Also, a different worker knocked on my door just hours after checking in to provide additional towels. Both of those instances happened without requesting them. I would return to this hotel.
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December 2023 by Aguss “tinclais” MoBa
Not recommended to go with children.But for the price you pay you get what's fair.
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December 2023 by ed glista
Great location, but bottom of barrel hotel. They offer free on the go breakfast but its after im gone to work. Rooms have awful smell at check-in so u need to air out so you don’t get overwhelmed by the cleaning chem remnant. No silverware, plates,pots,pans...this is not an extended stay. They need to change the name.
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December 2023 by Brandon Walls
Well let's see one star in mainly due to the room. Room 307 has blown out sockets on the wall by the TV so you cannot plug anything else extra into the top two spots of the four. The bigger stove top burner is broken and I had a great time trying to cook my wife dinner. I'm currently sitting in the room now the floor is filthy, blackened filthy like it's never been cleaned and this is no exaggeration. The TV is crooked on the wall. The bed had black hairs all over and when I asked for more sheets I was told they were all dirty. Oh and wifi is almost non-existent from room 307. I've stayed in multiple extended stays and this one is by far the worst and pretty bad to a point that I actually did this review which I generally don't care to do. Shower pressure was terrible and whoever installed the shower I have no clue what they did, turn left and it's all hot turn it right and depending where you put the knob you could get hot or cold. I gotta say again the floor was disgusting. Buy a damn mop and stop being cheap.
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November 2023 by Alkeidēs
Roaches! Do yourself and the people around you a favor and don't stay here. Extremely dirty and the smell.... sewage. Never... ever again. Can't believe a place like this exists in Schaumburg. The town should shut this place down. Glad I didn't eat the breakfast on the first morning. I should've read the review first....smh.
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November 2023 by Phil C
Holy cow, i regret not reading the reviews before picking this place.Smells, dirty, outdated and dumpy.A smell so bad my wife went to Walmart to get a spray bottle of room deodorizer. The cherry on top was some j*** that played loud music all night.ALL NIGHT.I have stayed at Extended Stay hotel before and they were always OK.This was the worst by far.This building needs to be torn down.It's a dump.Msg to any employees there that might see this review:Quit that job and go work somewhere else. Forget you ever worked there. Leave it off your resume. This place needs to be forgotten.To potential customers, I say:Spend the extra money to stay at a different place, a better place.