-
November 2023 by .
Very bad experience, I was recommended to this place from an old mechanic that used to work here for a year and my car did not want to start and dropped it off with them. After no follow ups and days passing on end I gave countless calls with the only response being “we’ll call you back”. After about a couple days I call them again and the person that answered just gave me a 10 second answer that they couldn’t be able to fix the car and that it had to be sent to a dealer. And that they only scanned the car and found nothing.I would’ve appreciated at least daily follow ups after having my car there for a week but that was it. I work in customer service and daily follow ups with clients that could be loyal customers and bring referrals is a #1 over anything.Not only that but the dealer where I took my car told me “I don’t know who has been working on your car before but everything was a mess, with relays being placed in the wrong locations and electrical issues etc.” So not only did I take my car to a place where I didn’t get any detailed follow ups but that the car was left worse. Thanks for the good work.
-
November 2023 by Scott LaMorte
Had another excellent experience at DJ's, got new tires and had a few minor issues checked out. Service was impeccable, and price was fair - can't ask for much more than that. DJ's also worked with me to select the best type of tires for my vehicle, and I appreciated their expertise!Service: Auto tire replacement
-
October 2023 by KRISSY
I can’t emphasize how great DJ’s Auto Service Center is. The service is exceptional, and the team is truly dedicated, friendly, and deeply committed to delivering top-notch quality work. I’ve been a loyal customer for seven years, and my satisfaction has only grown. Their pricing is fair, and they prioritize integrity over any sort of exploitation. I trust them completely with the maintenance and repair of all my vehicles.
-
October 2023 by Jim Hughes
Couldn't be happier with these folks!!! One of my Service Trucks had a Tire Blow Out on 53 near Woodfield. I was able to safely get the truck off the road & contacted DJ's Automotive. They instantly answered my call, got me in touch with a Tow Truck Service, who was also Awesome!, and had my vehicle repaired within a day!I would strongly reccomend DJ's Automotive to anyone in the area who needs a Trustworthy Mechanic! They handle my fleet and their Customer Service and Pricing is 2nd to none!Thank you DJ's Automotive Being Awesome!!Services: Transmission
-
October 2023 by Karlee Billbury
As a young woman who knows what how hard it is to trust mechanics, trust that this place will take your money and damage your car by putting in faulty, cheap parts, because they know you can’t say anything else about it.As a single young woman, it is very hard to trust auto places to give you working, quality parts for a reasonable price, this place will not give you either. After being, with the same auto body server for 10 years, I had been referred to Djs auto service center. I would like to hope what I experienced was a one off event, because I’m not sure who would have referred anyone like this, but what I experienced in the amount of money I lost because of Djs auto service makes me upset. Not only did the $1200 job have to get re-serviced so I ended up paying close to $3000, but their communication on how to rectify the problem was the most upsetting.After getting into a car accident I needed the struts replaced and it was $1100 and some change. A few months after the parts were replaced. There was a very loud screeching, so I decided to take it in before I had to take it on a road trip. Come to find out the parts that were put on it were practically falling apart, and that’s where the loud noise came from. Basically whatever parts they put on were either horribly manufactured, so they don’t source from good places or they installed it so badly that just driving it for a few months caused it to break. Not only did Djs auto not help in any way towards the costs or rectifying any matter of the situation, but they wanted to argue logistics of the situation and made it seem like I was stupid every time I try to talk about anything involving car terms. Not only do they belittle you, but you can’t trust them to work on your car. Can’t say I recommend this place at all, but feel free to press your luck.
-
October 2023 by Michelle F.
DJ's Auto is a shining example of dedication , integrity and quality customer service in our community. Dan (owner) truly cares about taking care of his customers. They do excellent work and don't try to sell you services or parts you don't need. They greet you with a smile and you walk away feeling like a member of their family.
-
October 2023 by Jim L.
I cannot recommend DJ's. Took my car in a couple of months ago and I was not charged to have it looked at. The price was higher than I wanted so I declined the repairs. I brought a second car last week to get looked at but this time I was charged $100 diagnostic fee. When I brought the car in no one explained that I'd be charged to have it looked at so I was shocked when I was charged. Why charge today and not last month? Could it be I declined the repair cost last time so this time I was charged? Keep it consistent DJ's. Don't charge one time and charge another. This is why mechanics get a bad reputation.
-
August 2023 by Cassandra Felke
Stopped in because my tire light came on and I am planning to travel this weekend, so I wanted to make sure that everything was alright.The gentleman pulled my car in, assessed each tire to make sure there were no leaks or nails, filled them with air, and sent me on my way with complete peace of mind!I will definitely be coming back for all future needs.Service: Tires
-
June 2023 by Mary Licciardi
I had an exhaust issue that two other mechanics were not able to repair because they said they did not have the necessary part. A friend referred me to DJ’s and I am unbelievably grateful. I called them, they took a look my car, had the part and within a few days were able to repair it. They were accommodating, kind and honest. I refer family and friends there, knowing that they’ll be well taken care of. Dan, the owner is a genuine, great guy! Chris, the manager is awesome. So grateful I have DJ’s Auto to rely on.Service: Exhaust
-
June 2023 by George Austermuehle
Great place very friendlyChris has helped me out multiple times, good guyalso use DJ'S for our business vehicle'salso helped us out with towsabove and beyond service
-
May 2023 by Bart Skowron
The team at Dj’s got the alignment dialed in on my corvette. Great experience and they were willing to help me both times. I appreciate it guys.Service: Wheel alignment
-
April 2023 by Krystian Wiatr
Highly recommended! Honest and professional.I took my car here for a second opinion after Patrick Hyundai in Schaumburg recommended whole bunch of services that seem too early for a 55k car. A major one being lower ball joints replacement w/alignment for $950!Dan took the car for inspection and immediately called me and said: "I couldn't sell it to you even if I didn't like you". There was no need to replace it or do any other services recommended by the dealership. He didn't take a penny for the inspection either.Will definitely come back when the actual service is needed, knowing that I will get an honest price and premium service!Service: Vehicle Inspection
-
April 2023 by Carmen Lamela
I highly recommend bringing your car to DJ"S for all your auto repair needs. Danny the Owner and Chris are great. Family atmosphere and they take care of their customers. they do fantastic work!!!!
-
January 2023 by Mandy Wilton
Was recommended to bring my vehicle here by a few friends who swear by DJ's commitment to excellence. I can say I've become a loyal patron for life! Regular maintenance and repairs - DJ's has done thorough work, answered any and all questions, and has gotten me back on the road in timely fashion. Their pricing is competitive, and I never dread having to bring my car in for fear of being gouged. They always take great care, and I couldn't be happier.
-
January 2023 by Brandy Davis
I found this business from reading reviews like this. I’m new to the area, and had to find a place to bring my car in to see why the check engine light is on. There were a lot of issues that popped up (forgive me if the term is incorrect but you get the jist) Chris and Dan were both amazing in explaining how they want to make sure we are fixing exactly what the issue is and not just throwing money at everything w/o confirmation that it is necessary. They came up with a plan, and are going to circle back with me in a few days. I’m so glad I found this shop! Not everyone is honest and genuinely care about customers and their wallets. Thank you Dan, Chris, and all of the great people there! I will see you soon.**Update: since circling back, they fixed my car, and made sure it didn’t cost me everything I have. They really made me feel like family. I will bring my car back for whatever service it needs moving forward. Thanks again, Guys!Service: Auto maintenance
