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June 2024 by Matt Schwendinger
I called them at 4:00 and spoke with Jose to ask if they were busy to change 4 tires on my wife's 2017 ford edge. They said no and to come in. I got there at 4:14 and walked out the door at 4:39 with all the tires replaced. Everyone was really nice and it took no time at all. Fastest work I've ever seen on a car and I really appreciate it.
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June 2024 by Mike
Went in to fix a slow tire leak, of course needed 2 new tires and they really recommended 4. Amazing how that always happens. So I agree to the 2 while he kept pressuring me to buy 4. I noticed an extra 88 dollar charge. I asked what that was for. He said, "that was an optional cost". And I said then maybe you should just charge people for it without asking.
Not coming back. Thanks discount tire!
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June 2024 by Mike C
Bought online and setup appointment. Less than 1 hr to get the (4) tires installed. Truly amazing service from Michael as well. Will highly recommend and come back for any future needs.
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June 2024 by Barbara Kotch
We bought tires at Discount Tire a couple of years ago and were very happy and satisfied with the service that we received!! Today I took my car in because one of my tires had a screw in it. I didn't have an appointment, but they took care of me right away. I was in and out of there in less than an hour!! I was very impressed and happy!!? You all are great!! Everyone is so friendly and professional and efficient!! You dont see that too much anymore.
I highly recommend Discount Tire for all of your Tire needs!!! Thank you so much!!!
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June 2024 by caitlin garratt
Mike was helping me and was so much help. He was honest and realistic and I was basically in and out on a Saturday. Will definitely be back if I need anything tire related. Thanks again Mike!
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May 2024 by linsey rose
Amazing service. Even with a few minutes until closing time they were quick to help with a tire going flat. So grateful for this top-notch service.
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May 2024 by Mark Tomaras
Kyle saved the day on yet another vehicle. Professional and was able to address the issue with my options available. Customer for life. Thank you Kyle!
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May 2024 by Ana Minjares
Great customer service and the flat tire was fixed within reasonable time.
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May 2024 by Stephen J
I know cert(warranty) makes money for the business. But they should have asked customer before charging for cert. I was suspicious about the charge and found next day that the certificate was purchased. Plus, you do not get final receipt until job is done and ready to drive off. I can live without the money I paid for cert but the way they sell those stuff is just pathetic.
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May 2024 by Angel Herbert
AWESOME PLACE! They will help you immediately, without any hesitation.
Nice and helpful staff.
The location is exceptionally convenient. There are many different places around the area where you can grab a coffee or something to eat after dropping off your car for service.
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May 2024 by Jeff Adler
Great Service, Great Prices, no appointment necessary! The whole experience took far less time and cost much less than expected. I'm very pleased with the entire experience and I highly recommend.
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April 2024 by Shane R
These guys that work here are young and some of them don't know what they're doing In my opinion. It's not their fault they've been trained very carefully to operate the way they do.
One of them refused to put tires I brought in to them on my trailer based on a misinformed argument regarding rim size width specifications. Wasted several hours of one of my days because of their incompetency. When I went to the next tire shop they said that discount tire did not know what they were talking about and put the tires on my trailer.
Second strike: I asked for a simple leak repair today and the guy complicated it way too dramatically. He was basically trying to sell me a new set of tires that I don't need.
Corporate America box store thinking. This is a national chain that methodically harvest money from its customers by upsell and other snide tactics. Whatever happened to the good old tire shops?
Firestone down the street knows what they're doing and they have very competent service writers and technicians. They don't complicate. I do not have time or resources to contribute to the coffers of discount tire.
I've been getting tires for 45 years.
I have worked as a mechanic when I was young and I know how to mount and balance tires personally.
Discount tire does not know what they're doing. The feeling I got from them both times loud and clear is very similar to the feelings I get from Apple. It's all about "them".
There is something fundamentally disingenuous about their business theory and operating policies. I'm so tired of people wasting my time trying to reach into my pockets to satisfy their stingy selfish greed.
I also have been in sales for 35 years and I would be very surprised if the service writers at discount tire do not get commissions, based on behavior and attitude I have seen.
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April 2024 by Mike Rossier
Great service came in with a flat. Walked out in 74 minutes with 4 new tires. Got some guy complaining next to me. Needs a slap. This is not easy working on cars. These guys are doing their best. KEEP UP THE GOOD WORK.
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April 2024 by jaser contreras
This is my story : went to the store to change a rear tire of my vehicle , I ended up getting sold with an amazing deal to change the 2 front tires as well then after that I started hearing a weird noise coming through the front right tire took it back to the shop and then they washed their hands saying it could be the suspension so they don’t wanna take responsibility for it.
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March 2024 by D Rose (drosemusic.com)
Facility is very clean. Matthew is fantastic!! Had an issue with a tire and handled it eloquently. Checked me in immediately. Can't say enough! Make sure to come here for services!!
