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February 2024 by Anna S.
Very good experience at David's. The gowns are pretty and generally affordable as far as wedding dresses go. Lots of options to try different silhouettes and they do carry a range of prices. My consultant Farah was super sweet and it felt like I was shopping for a dress with a friend instead of a store worker. She was very attentive, helped pull a variety of dresses, and was super helpful overall. The store itself is pretty big, well-lit, and clean. The follow up email with the styles I liked and prices is a nice bonus. I ended up selecting a dress at another store so can't comment on the purchase/alterations process, but the in store experience was really good.
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February 2024 by Holly S.
While the store employees are very polite, the situation I am experiencing trying to make a return is completely unacceptable. I ordered a few dresses online, my daughter kept one and wanted to return the others. When I arrived at the store with all the dresses to return 3 of the dresses showed "in process" in the David's system even though I had received them. The store told me I probably hadn't been charged yet and could not return the items. Upon returning home I found that I had in fact already been charged the full amount for all the dresses. I spoke to the store again and they asked that I be patient and that they would email customer service. I have tried to call customer service several times and can not get through. After a week, I was able to see the items online as available for a return. However, once I selected the items to return an error message says that the order can not be found. I again called the store and am waiting for resolution. The return window is now at risk of passing. This is completely unacceptable. Beware!
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February 2024 by Tiffany D
This was my very first time shopping for a wedding dress and it exceeded my expectations mainly because my consultant Farah was so amazing! I tried on dresses that I didn't think I would like but ended up loving. Farah was so patient, honest, and just great overall. I highly recommend booking an appointment with her if you want a genuine experience. Thank you again :)
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February 2024 by A H
I found my dress today! Thank you Monika! She has such a personality and patience. She gave me ideas and her thoughts from her professional experience especially with alterations. She found a dress that ended up being the one! Thank you again Monika! Thank you to all at Schaumburg D.B.!
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February 2024 by Connie Pulido
Aleksandra was absolutely amazing! She was so helpful and able to help me find the perfect dress!
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February 2024 by Desiree Larios
Janel was amazing!
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February 2024 by Jennifer Belsanti
Found my dress right away. Anna was great!
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February 2024 by Alison Thoma
Experience was great. Alessandra was extremely helpful and her advice was extraordinary
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January 2024 by Maria Castorena
Mercedes was wonderful assisting in finding a dress for my daughter quince.
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January 2024 by Katelyn
Amazing experience, I am so happy that I have found my dress! Aleksandra helped me and she was absolutely lovely and great!
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January 2024 by Casey Placey
Natalie was so great and super helpful!!! She was running around like crazy for my friend’s dresses. Natalie was super genuine, funny and very helpful - I would absolutely recommend her to anyone!
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January 2024 by Sue Leary
Mercedes was my daughter's consultant for finding her wedding dress!! Mercedes was so kind, very helpful, finding the dress mydaughter fell in love with, and so patient!Thank you for such abeautiful experience!! Also, Katie, the Store Manager, kept comingby with compliments, words of encouragement & wanting to make sure my daughter was happy!! Thank you Mercedes & Katie, for helping my daughter, and making her feel so special!! You are the best!!!!
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January 2024 by Mallorie Leary
Mercedes and Katie were SO kind and helpful!! They picked great dresses to try based on my sisters preferences and helped her feel beautiful!! She ended up finding her wedding dress! Thank you!!!
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January 2024 by Blanca Gonzalez
Mercedes provided me with numerous dresses for me to try on. She was super sweet and helpful! I found my dress! Thank you so much! :)
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January 2024 by Enid Ontiveros
Amazing people and dresses!!! Never-the less, great customer service.
