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August 2024 by Nazarii Vasylynyn
Quick and easy buying and installing new tires process
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June 2024 by Ivan Stoilov
I showed up at 7:40pm with a huge piece of metal in the tire, and honestly I was expecting that they will turn me down - first it's too late and second, the damage is too large. Instead, Orlando smiled and said he'll do everything possible to get it fixed. 30 min later I was installing the tire. Thank you for saving us that night!
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February 2024 by Gurnik Singh
Cannot beat Costco service. I needed new tires and they hooked me up.
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January 2024 by Mateusz Moskalik
I had the tires replaced on my car at the Costco Tire Center. The car was ready approximately within an hour. The price was good and the overall service & experience were great! I will definitely use them again in the future!
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January 2024 by Vince Yabut
What is the point of scheduling an appointment to have tires install and you still have to wait 2.5 hours. Worst then walk jns. Terrible organization and total lack of respect of customers time. Costco - do better and expect more out of your employees. It’s a slippery slope and I’m taking my money elsewhere. Anyone reading this should to. Go to discount tire.
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January 2024 by BHAVINKUMAR PRAJAPATI
Perfect service and buy good deals tire
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December 2023 by I E
What is the point of scheduling an appointment to have tires install and you still have to wait 2.5 hours. Worst then walk jns. Terrible organization and total lack of respect of customers time. Costco - do better and expect more out of your employees. It’s a slippery slope and I’m taking my money elsewhere. Anyone reading this should to. Go to discount tire.
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December 2023 by James Caruso
Costco tire Center has two great self service air compressors to fill your tires. I believe it’s nitrogen. There are two compressor machines side for two cars to use side-by-side.
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September 2023 by David Allan
I tried to go into this with a open mind. But do not use Costco for any tire service. They could not remove a decorative Plastic cover from my tires. They used the wrong size Allen wrench first. Then they had the wrong size because it was not MM but SAE screws.Then they asked me if I could take it off for them .They didn't have the right tools or staff to do the job.They never even got my vehicle off the ground.Go anywhere but here . I think aMcDonald's drive thru would do a better job .I will update my review based on the store itself is pretty good. They have good meats and selections.
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September 2023 by Ashwin Anandpara
Best shopping place
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August 2023 by louie paluca
Met with Gonzo today. what a life saver. Some or most of their efforts can go unnoticed. They had a busy day but despite that, able to give me and my family a very good service. Some people may turn me away and just say “make an appointment” but knowing my situation he took a look at my tire problem and fixed it right away. I hope there are more people like you Gonzo.
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June 2023 by amanda cechini
Incredibly rude. I called to see if they patched tires. I was told yes, but appointment only and they were all booked up for the day and then hung up on me.
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March 2023 by Amy
Shawn over at the tire center was the MVP of our day/trip to Schaumburg. We had some issues with our tire pressure and he was able to squeeze us in so we could be on our way back home. Good customer service is hard to come by and it was nice to encounter a kind and professional person. Thanks again Shawn!! I hope your manager sees this and gives you a raise ?
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February 2023 by Halina Kopala
Very helpful professional people love to go to that Costco and also tire center.
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February 2023 by Florentin Tise
I first left a one-star review (see it below) and then came back to edit it because they were able to fix the problem. I appreciate it very much. Costco should fire the ride shop workers and keep the nice ones.(Pulled up to add a bit of air in one front tire. Self-serve machine did not work properly and took air out of my tire. Asked a worker to help with the situation. He told me to pull up to his dock. I said I could not because tire was flat and I did not want to cut it by driving on it. He closed the sliding door and walked away. I knocked on the window door. He kept working as if I wasn’t there. Very rude and very bad service. This place used to be nice. One person - John - did talk to me like a normal human being, finally.)
