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May 2023 by Mama4 Homies
CITIBANK Corporation not any particular location but as a whole. They say that they have your back and that they will be on your side when it comes to disputes of any unauthorized charges in your account. ALL LIES, in fact they will not cover your back and they will give you the run around. Where you’ll almost want to give up because it’ll be the worst experience you’ll go through. I lost $313.17 dollars after going back and forth with Citibank and lost time and my mind. I’ll never get back any of it. After 25+ years I am closing my account and parting ways.
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May 2023 by Google user
CITIBANK Corporation not any particular location but as a whole. They say that they have your back and that they will be on your side when it comes to disputes of any unauthorized charges in your account. ALL LIES, in fact they will not cover your back and they will give you the run around. Where you’ll almost want to give up because it’ll be the worst experience you’ll go through. I lost $313.17 dollars after going back and forth with Citibank and lost time and my mind. I’ll never get back any of it. After 25+ years I am closing my account and parting ways.
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November 2020 by elaine w.
Pay attention to reviews mentioning their garbage "customer service." If you try to call this bank, you will reach a poorly trained teenager in the Philippines no matter what you do. Do your banking elsewhere, or just stuff your money in a mattress. Citibank has cruelly taunted and harassed my 91 year old father over a series of three months, and they will not stop. This isn't because he's poor, either. He's got plenty of money. I have power of attorney for my father, and as his dementia progresses, I've had to take over more of his day to day finances-- pretty normal. Let me tell you, Citibank has gone above and beyond to give me a hard time. They ignore expensive legal paperwork sent in multiple times. Workers at this branch walk away from their jobs if they get sick, with no one attempting to take over their responsibilities. What took two days at other banks is now stretching into four months with this place. I've never asked this garbage institution for any favors or kindness. I've just expected them to comply with the law... but they can't even be bothered to do that. Oh, they also mailed me a stranger's sensitive financial documents-- notary stamp and all. I'm a decent person, so I mailed those documents to their intended owners. I'm not interested in stealing anyone's identity... but if I was, they literally mailed me everything I'd need.
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May 2017 by Nora F.
Outstanding service, location, staff, the bank itself. Very nice and convenient location. Super clean! Very thankful this Citibank is here to stay!
