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“Today it was my first time doing business with this bank . am really happy with the service from Michel and lavita.great people great sense of humor .Thanks guys keep up the good work”
“Took my son to open his first account today. Raul was awesome. He walked us through everything and answered all questions. He also helped us get the app up and going and my sons zelle sign up. Thank you Raul. You were awesome!. Love this bank. They are great!”
“I started my first account here. 2.5 or 3 years old. I said dad, Stick em up!! I cleaned my room, mowed the lawn, (with my plastic mower) did the dishes, can i have an allowance now. They had some minimums or something, so my dad gave me 300.00 dollars. I walked up to counter, the lady was so nice. I gave her 3-one hundred dollar bills, and she said wow, big money.. I was blushing. This bank is/was awesome. Always went here with my dad every few days gor a car ride back in the 1990s”
“We visited this BOA branch the day after Thanksgiving break, and were in a bind as we were way behind on a home closing. The floor manager that unlocked the door ushered us in and took care of us the literal second the bank opened. We had a 9:30 appointment but they were able to take us 20 minutes early, before anyone had even had their morning coffee. Our banker was Hema, and because of her and the rest of the staff here, we were able to make our 10am closing. We've been to some bad BOAs, usually getting to our appointments early but getting helped half an hour late, but this branch has been the best we've had the pleasure of visiting. The staff here are high quality, cordial, and supremely efficient. Thank you all so much for your help!”
“Carlos Boscan, the best employee. Excellent service and attention. I opened my checking and savings account, my best option having chosen this branch and bank. Thanks Carlos good job!!!”
8:30AM - 5PM
1160 Plaza Dr, Schaumburg
Banks
“I read some of these reviews and don't want to discount them but from my experience and I've been to this location several times, this branch was very helpful and professional. The staff there was able to assist and behaved in a professional manor, that is all one can expect.”
“Had a great experience with opening a student account, I recently transferred banks from BoA and don’t regret nothing. Service here is great in person and offline. Everyone I know also use chase and are highly satisfied with it.”
“I just want to say a big thank you to Mary Jane Garvey! We had a friend who needed paperwork notarized at the last minute and she was so accommodating, and was able to help him that day. Thank you Mary Jane and thank you Heartland!”
“I express my deep gratitude to Elzara Sadykova and Avalos Nonato, Pamela. These specialists greeted us very warmly and told us very well about your products. We opened personal accounts and I transferred my company account to your bank. (although I didn’t plan it) Everything was done professionally. I will say that Bank of America employees need to learn from them. Dear chase, appreciate them. Have a great mood and good weather everyone.”
10AM - 5PM
601 N Martingale Rd, Schaumburg
Banks
“I went to get help at Citi Bank Schaumburg location. I met Sonia and rest of all bank tellers at this location. They were helpful and patient with me. I highly recommend this location. Thank you so much for assisting me.”
“I am so grateful to have had the best outcome at the Schaumburg branch after being turned away from the Hanover branch which is a horrible location.
My parents and I were turned away after wanting to have my name added to their bank account. The branch at Hanover was “too busy” (even though we were the only ones inside) to take us.
I called the Schaumburg branch and spoke to a gentleman named Brian Karas who pretty much had the red carpet waiting for us when we arrived.
He was very pleasant, kind and professional. He was able to help us within 10 minutes and gave us his card and asked we contact him for any future assistance.
Brian needs some sort of promotion for knowing the true meaning of customer service. Maybe he can spend time at the other branches coaching others.
Thank you Brian !!!”
“Super easy to open a account, interest pays on the 1st every month as expected. Everyone at the bank was nice and made opening the account easy. Their app is really easy to use and mobile deposit I haven’t had any issues. Overall a really good experience for about 3-4 months now.”
“I went here for opening a bank account last week, the staff were courteous and friendly and sent me to my consultant Andrew.Andrew was super friendly and cooperative, answered every question of mine without hesitation and got me my account done in minutes, very satisfied with the experience.!!”
“great experience and very professional staff, Gergana helped me alot today and explained to me all my options and helped me solve my issues.very special thanks to the team of 5/3 bank.”
9AM - 5PM
606 S Roselle Rd, Schaumburg
Banks
“All you have to do when you go to this branch is deal with Claudette. She is personable she will help you, she will better whatever situation you have in front of you. because that's who She is and that's why people keep coming back to her and remember her for Years to come.”
“The service manager here is amazing (i.e. the person I talked to on the phone). My phone call was around noon on a Tuesday. She was very patient and thorough answering my different questions about notary services, even though I am not an accountholder. I didn't know it was free, but she told me it was free and didn't try to upsell me. I also wanted to schedule weirdly far ahead, and she had no issue with that. She was very proactive in reaching out to the notaries I needed, and making sure that they would be able to fulfill my specific request.”
“This location is great! All the tellers are kind and provide great service. Josephine helped me open my business account and gave me great information.Keep it up!”
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“This is the best bank I have Bank with. the staff are amazing from the manager all the way to Tellers and personal bankers they're always happy to see you and the service is the most unbelievable service you get thank you for being a great Bank Schaumburg needs you”