Carepoint Pharmacy is a pharmacy that goes above and beyond for its patients. Customers report never having a bad experience and find the service to be consistently prompt and efficient. Many prefer using Carepoint over larger alternatives like CVS, Express Scripts, or CVS Caremark, especially when those pharmacies fail to fill prescriptions. The team is noted for its amazing, competent, and efficient service, with staff members frequently taking the initiative to solve problems. The pharmacy excels in helping patients get the most out of their insurance benefits, often fighting for coverage and saving customers money. Staff provide comprehensive information, simplify complex details, and keep patients informed every step of the way. They are proactive, polite, and helpful, taking time to answer questions and explain procedures, coupons, and discounts. This level of care makes patients feel valued, not like a burden. Services include easy-to-use online cost information and reliable, prompt, and discreet shipping across the country. Follow-up calls to check on refill needs demonstrate their exceptional customer service, which creates loyal customers.
