Years back, you could walk in to Best Buy and get help and advice (cell phone purchase). You could even come back after purchase and get tech help in that dept without paying to join Geek Squad. Now you have to wait long time for any help or advice. Sign of the times, I suppose this goes across the board to any retail
March 2025
It’s nice to have physical store to get something immediately but service was slow…had to go ask for help to purchase a macbook.
March 2025
Friendly staff and a clean store I only wish they had more PC parts in stock
