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October 2023 by Evelyn R
Always makes the coffee with cream and sugar perfectly!! Customer service is ok they get it done they are fast and efficient! clean place parking is ok too theres space close by in the mornings halloween donuts are cute!
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May 2023 by J. Tre
Clean space, fast service
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December 2022 by Jamie H
Ice cream is old and freezer burned. Dirty place. Employees seem annoyed. Won't go back!!
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October 2022 by Martin Madigan
Order 2 chocolate long John's, but each one was a filled chocolate long john that is missing it filling. So more air than doughnut.
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October 2022 by Mark of Excellence
Says closes at 10pm, Got there at 8:27 and they were CLOSED. NEVER GET MY BUSINESS AGAIN!
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September 2022 by Sol S.
Worst customer service and they're completely disgusting as they handle money and prepare food with the same gloves!! AVOID THIS LOCATION
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August 2022 by Ariena
Service was very rude. She kept looking at her watch and rolling her eyes while taking my order. Than she said she didn't have any more vanilla but there was enough for a small milkshake and her collegue gave it to another customer who came in after me. Horrible will never visit this location again. And the counters were ditty.
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July 2022 by Nick M.
I purchased a waffle coin for my daughter and there was a dime and 3 pennys in the bottom of the cone!! This was one of the most disgusting things I have ever scene in a fast food chain. This place needs to be shut down for health code violations like this.
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October 2021 by RIRI
Service was very rude. She kept looking at her watch and rolling her eyes while taking my order. Than she said she didn't have any more vanilla but there was enough for a small milkshake and her collegue gave it to another customer who came in after me. Horrible will never visit this location again. And the counters were ditty.
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September 2021 by David Cruse
Great ice cream and friendly people
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August 2021 by Reesicup 0815
I got a double scoop of the Beach Day ice cream and there was NOT A SINGLE GRAHAM CRACKER CHUNK in the whole 2 thing. And Id checked the tub before she made it to be sure there were a lot in there (its literally the best part). So for there not to have been a single piece, I feel like she literally would have had to TRY to avoid every piece
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February 2021 by Ernestine A. Pulido
What a great place! Wonderful, friendly staff. Amazing ice cream!!! Explains how they've been in business since 1912. Highly recommended for anyone visiting, worth the short wait in a long line. Staff served ice water while in line on the moderately hot day.
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October 2020 by David
Great ice cream and friendly people
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July 2020 by Rob P.
EXTREMELY poor customer service-893 E Schaumburg Rd (Schaumburg) location, not friendly - had bad experience with Alexis H. With responses like: "As I already told you...", "I already know that..." "It's either chocolate fudge or no chocolate - 'cause we don't have chocolate syrup (even though it's on the menu??), and retorts like "what do I know, I only work here," and a general attitude that clearly comes across of not wanting be working there (e.g. not wanting to explain politely or talking extremely fast in response to questions), but just working for there for the money... you're better off going to another establishment that treats customers with respect, not like juveniles...and which values your business and is not coming across as doing you some kind of favor by taking your hard earned money.
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January 2020 by Anar Z
i got ice creams with gummy worm. but that gummy worm was not gummy. it was like a rock. very hard. bad experience