-
January 2024 by Richard Weinberg
Wonderful experience with Randy at Schaumburg store. Quick, helpful, and Successful! Thank you so much!!!
-
December 2023 by milagros Flores
Thanks to Randy he’s the best in attHe helped me with my new orders!! Great customer service
-
December 2023 by David Sandoval
Randy was amazing!! Helped me with my Home internet and my cell phoneGreta customer service!
-
December 2023 by Cesilia Gallegos
Randy was so amazing! He helped my mom and I pick that best plan for our family! Very grateful for his patience and kind attitude! He also spoke Spanish which made my mom feel more comfortable which was greatly appreciated
-
December 2023 by Bryan Mac
Randy helped me out with a new line and helped me to insured my phone, I highly recommend Randy!!
-
December 2023 by og saiyan
Randy was the sales associate helping me today. He was helpful with the process of trading my phone in. Nice guy and very informative, good luck with the new job.
-
November 2023 by Brittany Foster
If I can do negative stars I would do $1200.00 worth. The current manager at this store Schaumburg il off of roselle rd and golf rd is an ignorant, lazy, entitled poor customer service having “worker”. Both times I’ve gone into his store my interactions with him have been terrible Hes not only rude and unaccomidating but refused to help me fix or rectify what an employee, Paris at his store did to cause to me have to over pay $1,200.00.(Saying that I didn’t have insurance on a phone that was lost after having it for 3 months, when I in fact had it and overpaid for a new phone new insurance new plan while still paying for insurance on the old phone). When I found this out I went to the store and this employee was not there. The manager sends everyone over to the corporate store down the street as confirmed by the other team member at that location upon arriving because he doesn’t know how to or want to do his job. He should be fired. AT&T is the worst company I’ve ever put money into. They are out for their own commission and scam people with the insurance fraud on phones and bills. They do not refund you when they made a mistake and I will never refer anyone to this store or carrier for phone or internet services. Shame on you!
-
November 2023 by Judith Rausch
Usually, phone shopping is nerve wracking, but not with Raphael. He is super helpful and customer oriented. It was a very positive experience.
-
October 2023 by anthony charnota
Raphie is always a great help. He’s extremely thorough and always get you the best deal.
-
August 2023 by Dmytro Ianchuk
Ish helped me change my phone number, the service was excellent, I thank him for it very quickly and qualitatively.
-
July 2023 by Ajit Kalra
Here’s what you need to know: A national chain box store is basically homogeneous and the only thing one can review is the service. And based on the AMAZING service we received on July 4th 2023 from Paris, I would rate it 10 stars if I could.We needed to explore options with phones, multiple lines, and accessories. Paris was the only one working all day on Independence Day and after assisting 2 other guests before us, he spend 2 hours with us to help port a number, find us the right phones, and set up our plans for us. Just fantastic service, and incredible professionalism and expertise.I never thought I would be smiling and happy leaving a mobile phone store but the great interaction and service from Paris really did that for me and my family.
-
July 2023 by AJ K.
Here's what you need to know: A national chain box store is basically homogeneous and the only thing one can review is the service. And based on the AMAZING service we received on July 4th 2023 from Paris, I would rate it 10 stars if I could.We needed to explore options with phones, multiple lines, and accessories. Paris was the only one working all day on Independence Day and after assisting 2 other guests before us, he spend 2 hours with us to help port a number, find us the right phones, and set up our plans for us. Just fantastic service, and incredible professionalism and expertise.I never thought I would be smiling and happy leaving a mobile phone store but the great interaction and service from Paris really did that for me and my family.
-
June 2023 by Ashley Beau
Rafael the manager is super helpful and made sure all my iPhone transferring was successful. Also helped me with my account and added the first responder package which I didn’t even know existed!!! I will only go back to him now for all my ATT/iPhone questions !!
-
June 2023 by Diane White
Paris is Amazing! Highly skilled and great customer service! 2nd time going back to this location as I know I would have another great experience!
-
May 2023 by Mayu
Came in the store was greeted by Paris. He helped me reactivate my phone after i broke it from traveling. Recommended visiting this location
