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March 2024 by Hee Jin Park
I came back to this store several times after browsing the entire mall and each time cashier kept offering me to open up their credit card when I said no thank you for the first time. I don’t think it’s fair to blame on cashier. If management is forcing their employees to ask customers to sign up for something they don’t want, that is a problem.Overall the store was well stocked and the girl behind the fitting room was very nice! I did noticed that some clothes had stains on it though.
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January 2024 by Jesse Lee
This American Eagle store is well stocked, organized and very comfortable to browse and shop.
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December 2023 by David Castro
Better priced store for most stores
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October 2023 by Sarah Hogg
Alex is a literal angel! She ran and got me an obscene amount of jeans while I was trying them on. I think in total she got me like 10 different pairs. Ended up they only had a few of my size available cause I’m a little short, so of the million I tried on, I only got two. But now I know my size and what fit I want. All the while Alex was friendly and provided awesome customer service. Everyone in there today was just really friendly and kind. I forgot how much AE jeans fit like a glove and will def be back for more
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July 2023 by Olivia Kuhl
I hope the girl working in the fitting room today at this time starts having a better day! very rude!
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December 2022 by Raghu
What kind of place doesn’t accept returns with out photo id with original receipt and all tags not even removed from clothing after one day of buying
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December 2022 by Mariana Ramirez
arlene is rude… girl chill its not hard to he nice especially when u chose to work in customer service
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October 2022 by Ailed Ollua
I received the worst service at this store. The lady that help me was extremely rude…I believe she’s one of the managers here. With that being said I came because the day before I came to return something they ended up charging me for it instead. I went in to get my refund like I should have gotten from the start. She was rude from the beginning grabbed my phone and threw it on the counter…I didn’t say anything then, she return the item I was charge for and then I told her I had a another return she proceeded to say “ ANOTHER ONE” This shouldn’t matter to her why I’m returning something that didn’t work out for me so that was strike 2. As I was walking out the store she was talking to her coworker about me saying that she didn’t know why I shopped there that I should be embarrassed…first off that was uncalled for you should be talking about a guest especially if they are still in the store and they can hear you. I definitely will not be shopping at this location anymore. They need to say something to this person especially if she’s the manager she shouldn’t have that attitude towards guest or anyone. It’s not our fault that she probably hates her job or is having a bad day.
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October 2022 by Natalie Balbuena
Went in to just took. Grabbed some socks. One older Asian lady was dealing with a return with 2 people. And the like started piling up. Another employee opens a register and looks at my fiancé and I and waves us over to check us out. As soon as I start putting the socks on the counter the lady already helping out the couple rudely says “umm yeah this guy was next. You need to go back in line” AS IF the guy, who I didn’t know had his own return, was next in line considering he was with his girlfriend/wife. So I go back in line and it starts piling up with a few more people. The first cashier WALKS away from the line and goes to the front to start talking to someone else. My purchase wasn’t big - but I put the socks away and I will not be shopping at that location EVER again. Very unprofessional with the attitude and then very unprofessional while a line was starting to form. I work retail myself and I would NEVER do that. Again - will never be shopping at this location
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September 2022 by Lindsey Pruett
Very nice and helpful employees. I was struggling to find jeans that fit and they were more than happy to swap sizes for me and recommend styles.
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August 2022 by George
Great customer service, it would be alot better if there were a better way to find the clothing you looked at on display.
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July 2022 by Sophie Franklin
It's been a while since my last purchase to American Eagle. Went there just to browse around but end up buying a pair of jeans. I love American Eagle jeans they fit like no other brand. Whenever I went there I always something that I end up buying some more clothes. Their associates that work there is very patient, attentive & helpful, they are always willing to help when you need it. And They have a terrific selection of reasonable prices clothing. when I have shopped at American Eagle I have been very satisfied with the quality of their clothing and the services. The effort they went to was awesome, and they are friendly without being pushy. Used to be my favorite brand and I appreciate all the efforts to make sure that my shopping experience awesome.
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June 2022 by Patrocinio Hernandez-Contreras
Very horrible behavior by employee. Very rude older Asian woman with yellow stripes in her hair. She’s in a bad mood and rude yelling at customers. That’s not nice. Everyone has bad days but you should not scream at customers. Horrible woman. I will never shop here again for my grandkids. I don’t want to be treated bad.
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April 2022 by Ziola F
The service I received at this location was unmatched! (I also work customer service and was so incredibly happy!!) Everybody was so kind and so helpful and so happy, this is the type of customer service you want in every store. The store manager is amazing, I witnessed coaching moments to her other associates and she did it with grace and kindness. This is somebody I’d want to work for and I will continue to shop with. Keep up the AMAZING work you guys!!!!
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March 2022 by Mallory -
Very helpful staff. They've helped me exchange, return, and find new jeans.
