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February 2024 by Aubrey Kroes
Went in Saturday to do a quick return and the store associate kept her hood on the whole time - did not make any eye contact with me or greet me. Went to get her manager who was wearing a belly shirt & had her cellphone tucked into her leggings on the top on her belly. The whole time no one actually looked at me or spoke directly to me. Very sad experience.
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January 2024 by eric jr “EJ”
just browsing to see if they had anything good in my size and all the workers seem to think it was a game and kept asking what size i needed and kept standing over my shoulder uncomfortably, i was going to buy a hoodie and ended up not getting it because of how uncomfortable i was made by the workers being kinda rude and standing over me. it’s one thing when someone is going to steal and it’s another when you’re just trying to get ideas on what to get with your christmas money. customer service i would give 0 stars if i could. i was made uncomfortable, they were rude, and not taking there job seriously one bit. find a closer store to you, this store has had customer service problems for years.
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June 2023 by violetta gilewicz
We visited this store yesterday. This store provides very poor customer service. The cashier lady was playing a guessing game on how much we should pay for shorts that were on sale for $15.99!
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February 2023 by Sarah F
We went here yesterday because it said everything was on sale. It wasn't. That sign has been up forever and it's not correct. We ended up cutting our shopping experience there short because the manager literally asked us if we needed help with anything 4x in less than 5 minutes. We couldn't browse for more than a minute at a time without her hounding us. It was really annoying and we decided to leave and not purchase anything because of that. I understand them asking if someone needs help with anything once or twice, but this was overkill. I actually came on here to see if anyone else had a similar experience, and after reading the reviews, I see that she did this to multiple people. We won't be back to shop at this location.
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February 2023 by Abbey Ward
They wouldn’t put my store credit on a card and didn’t open on time instead they were talking
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January 2023 by John Boyer
as a another review mentioned a older supervisor/manager kept bothering me and my family. asked if we needed help 3x in the span of maybe 20 minutes. kept doting over me and my family. I had to walk out to keep myself from snapping at her. I don't know if she did it to other patrons too but I noticed she was maybe following us. especially when I proceeded to walk outside. she was a annoyance and a hindrance.The other employes were wonderful helpful and polite, even offering to hold our return/exchange items
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December 2022 by flyingelmobunnycat
Supervisor or whatever, older lady was unbearable. Did not buy as much as I would have because she wouldn’t leave me alone and hounded me with a bad attitude. Asked to help me like 8 times in the span of 20 mins. She was no help at all even when she tried to help. Not welcoming at all. Ended up just buying what I had and leaving because of her. She should not be handling customers at all. Other than that prices and clothing is better than it used to be.
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June 2022 by Yzza Nicole
Very rude workers.
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June 2022 by Gray Salinas
Great customer service and excellent staff giving you the best help as needed. They gave best shopping experience ever helping me find everything I was looking for. Great place to get classic style clothing for men and women. Very nice clothes and they always have many very good promotions, it is from the places in that square that you will always find the best offers.
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April 2022 by Lokesh
Really irresponsible folks here, they can’t even ring the item properly. Receipt had items we did not buy later when changing the size of a tshirt bought a day before was refused as receipt does not have the product. Go figure. The store manager Jenny is really rude. Never Aeropostale.
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January 2022 by Jose Velazquez
Good quality merchandise It's easy to find. Good prices.
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December 2021 by David
Good clothing at good prices, everything was practically sold out after black Friday
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October 2021 by Ahmad Saleh
Vary rude staff and supervisor , I was there at Monday 11/10/2021 I picked up a couple items . I was in the line waiting for half an hour and there was only one person on the register. When I asked the supervisor for help in a nice way , she responded back in unprofessional way and rude way stating Thad she has no one else to help even though there is another 2 or 3 other girls on the floor, I wouldn’t waste my time again at this place ,Thank you
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August 2021 by Britney Hernandez
Terrible customer service at this location.
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June 2021 by cabomechanics cabo
Exelent
