-
September 2023 by Amir312
Jimmy has excellent customer service he kept in touch with me explained everything to me. This is truly was an amazing experience. Thank you everyone here.Service: Body & Trim
-
June 2023 by Ron Z.
Took my car here for repairs, I was told that it would take one day to tear down the car, three days for the paint, and another day to put everything back together.Two days after I dropped my car off they told me that my car was in tear down mold, Two days later I called for another status report, they told me that my car was in tear down mode.That didn't make any sense to me so I took a ride to Certified, to see the status of my repairs. To my shock and amazement, my car was just sitting there, in their parking lot... NOTHING HAD BEEN DODNE TO THE CAR !Needless to say, I took possession of my car and left.
-
June 2023 by John H.
JohnSecond vehicle we bought from this dealership. Alit Memeti was our sales person. He was outstanding every set of the way, from negotiations to delivery of the vehicle. He spent a considerable amount of time explaining every function of the vehicle. Alit even called the following day checking to see if we needed any assistance with the operation features of the vehicle. Asking it there was any other questions we might have regarding the vehicle. This was far and away the most pleasant experience purchasing a new vehicle.
-
February 2022 by Leatrice S.
My Mercedes was rear ended by an SUV causing over $12,000 worth of damage. The Collision Center had problems with getting the trunk to close properly so they sent it to the Mercedes dealership and after a couple days they were finally able to fix it. I just knew it wouldn't drive right or function correctly after the repairs. I was wrong. They worked with my insurance company to get mostly new parts when they received parts that were not of quality. It's been performing well and looks like nothing ever happened. Greg called me often to give updates and to explain that parts were taking a long time to be delivered. When I picked up my car I was allowed to leave the rental there even though I didn't pick it up from there location. Everything flowed well from lady who called to confirm the tow truck made with my car to the day I picked it up and dropped off the rental. I encourage you to trust them with your vehicle. They won't disappoint.
-
June 2021 by Kris P.
The team at Certified Collision in Schaumburg did great work on a friend's Lexus SUV. I've had great experiences with Tom and his staff and they did excellent on this last car. I highly recommend them.