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October 2024 by Diana Olson
The woman on the phone said they would check to see if they had the part then call back to schedule an appointment to repair my appliance. She never called back. Also, very unfriendly.
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September 2024 by Martin Lymn
Sadly, a local business with what was a great reputation, now seems to have gone downhill. My experience? A washer continually going out of balance. After waiting a couple of weeks for a part (I don't believe that wait was Sandlin's issue, but their lack of communication on the status was). When I followed up on the part they claimed it was delivered that day and they'd be right over (which they were). They replaced the part. However, within 24-hours, it was clear the issue wasn't fixed. I've called and emailed multiple times to get them back here to take another look. No response, Nothing. In total, over a month now without our washer and two weeks since we informed them the replaced part didn't fix it. Terrible communications. I'm now having someone out of Dubuque to finish the repair. I'd love to keep my trade local, but the customer service has to be there...and it seems it's not at Sandlin.
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February 2024 by Jason M
Great prices and customer service!I purchased a washing machine on Monday and the install was completed by Thursday morning! Thank you all!!
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January 2024 by Steve Sprague
Matt went above and beyond to get our stove fixed in our house we were selling. True customer service. Cannot say enough good things!
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September 2023 by chris saylor
Very knowledgeable, great family business
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July 2022 by Jim C.
We bought a Refrigerator, Washer & Dryer, Microwave, and a Stove. Not only did we get a good deal, they also install & service their appliances.
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June 2022 by Suzanne Messer
Called for service on refrigerator and was told they would call back in few min. They didn't so I called again, now told they don't work in Hazel Green, wi
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March 2022 by jessica bertucci
Great place. Had exactly what I wanted, at a great price.
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October 2021 by B “B” Krause
Had exactly what I needed.
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October 2021 by Christina Molle
. A Maytag washing machine should run for more than 3 years. Had them out to fix it in the spring, it cost $180.00. We still had to tighten the part he fixed every month or so. Now it’s leaking oil and Marvin won’t even come and look at it. Bought many appliances from them but never again. I’ll shop in Dubuque. Whoever answers the phone (I’m assuming Marvins lovely wife) should really work on her customer service skills. Her response to my problem about the machine leaking oil was “ I don’t know anything about that”. I guess local yokels treat the locals nicely but not people from other areas.
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April 2021 by Barbara Krause
Had exactly what I needed.
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February 2021 by Kelly Nadig
Wonderful store and local to buy Appliances
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December 2020 by Andrew Cuming
Friendly people, good service, fair price, good selection
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August 2020 by Serge Rochon
WOW! You don't realize how great servie is until you find it again. What an awesome experience. Great selection even in these difficult times. Definitely worth the drive! Marvin, give us a call when you find the good news so we can buy our new fridge!
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August 2020 by Luis Martinez Jr.
Good place 2 shop appliances
