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September 2024 by Sofia
Great bank and wonderful people.
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June 2024 by JULIE MICHAELSON
Have banked w/1st Mid for 38 years!
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November 2023 by AmyM Cummings
Did everything to help me, great personality, very friendly, helped each other on how to do what I needed. Absolutely grateful to the 2 ladies that helped me today. ???
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November 2023 by AmyM Hays
Did everything to help me, great personality, very friendly, helped each other on how to do what I needed. Absolutely grateful to the 2 ladies that helped me today.
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September 2023 by David C.
We've been with First Mid for decades initially in Charleston and now in Savoy. The service and staff have always been outstanding in both locations.
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May 2023 by C D
First Mid Savoy is offering great CD rates. I don't bank there but my brother does and thinks it's great especially banker Jenna.Went there today and spoke with Jenna she is very kind and smart.Made the experience so easy and pleasant.I have been banking at other local banks for years and have never really been happy with interactions with them.After today I'm going to be working with Jenna to make First Mid my only bank.If you find banking an experience you avoid or feel you'd rather have a tooth pulled. I recommend First Mid Savoy location and Jenna a 100 percent.
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September 2021 by W B
Very nice manager and staff. Always helpful. My only suggestion would be to put the deposit and withdrawl slips in the canisters so we don't have to send the canister to you to get one each time. I really like this bank and am keeping it.
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November 2020 by J B
Very nice manager and staff. Always helpful. My only suggestion would be to put the deposit and withdrawl slips in the canisters so we don't have to send the canister to you to get one each time. I really like this bank and am keeping it.
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May 2020 by Jaime Blackwell
The people who work at this bank are very kind and sweet. Seriously the best customer service I have ever received from a bank. They are also very efficient and seem to personally care about their clients. I think it's really hard to find service and employees like that nowadays. Glad to have found it.
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July 2019 by Adrian M.
I definitely cannot recommend this bank. It seems poorly managed and very disorganized to me. That's fine until it impacts me. If you don't want to be frustrated regularly, go elsewhere.
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July 2019 by Tanya Durst
This will be forever my bank! Customer service is always fantastic and they always go above and beyond! Thank you for being my bank of choice!
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June 2019 by dtoeppen .
Not recommended. I would characterize this bank as uncooperative and incompetent. The manager of this branch, in particular, is very fragile and vindictive.
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November 2018 by Kathy Dragoo
Best branch, great manager and staff!
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October 2018 by Selena Biggs
This first mid bank & trust is the worst. They have awful customer service and are always rude. I always spend at least 10 mins AT the window in the drive. Today she ended up giving me the wrong amount of money, thankfully I always check before I drive off. But it was a hassle just to get her to understand she gave me the incorrect amount of money. This location truly needs new staff and better management.
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October 2018 by Geoff
I've been a First Mid customer for years and have appreciated their customer service and support. I know they've mentioned moving from this location, but I look forward to their continued service. I've had fraud problems, lost cards, you name it. They were always quick to address it and fix the situation. Waiting on the new card to come in was a pain, but I have never been dissatisfied by their service.
