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July 2024 by Addison Torres
Pharmacist hooked me up with fent
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July 2024 by Jeri Westrom
Everyone whom I have dealt with has been very helpful, professional and courteous.
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June 2024 by Eric J
The most consistently slow service I've ever experienced at a pharmacy, every single time. Staff up or shutter the doors!
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June 2024 by Rhonda Schofield
This is a horrible place especially the pharmacy!!! This woman that works there the one with the dark hair and pigtails in a green at the ends is the rudest person I have ever met!!! I will no longer use this pharmacy!!! Fire that garbage you have working there and replace her with someone that knows how to treat people!! Lost this customer for good!!!
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June 2024 by Patrick Short
Shouldn’t take an hour in the pick up line. Terrible establishment.
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April 2024 by Javier Hernandez
I called 5 times to have my sons prescription released and they would not release it and even my Dr told me to switch pharmacies or use a different location. This one does not follow protocol or the correct procedures. Would not let me come get my script after I turned it in and they couldn't fill the entire bottle either!
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April 2024 by Joseph Morgan
646 pm on a Wednesday and pharmacy is closed. New hours so people working can’t pick up their meds?
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March 2024 by Brian M
I do not even know where to begin… The practices of the pharmacy at this Walgreen’s are unethical at BEST, and probably illegal and fraudulent. When I asked the pharmacist, Abby, about the billing practices that I was being advised of by a tech (not his fault he was very polite and clearly uncomfortable repeating what he had been told), Abby started out nasty, I was polite. Abby made the choice to talk down to me, actively belittle me, and went out of her way to me try to make me feel less. Hey Abby, here’s the OFFICIAL directive (for enrolled pharmacies, from IHFS), “The Department wishes to notify pharmacies that Change HealthCare, an Optum affiliate, is experiencing a nationwide outage. Change Healthcare operates the Pharmacy Benefit Management System (PBMS) for the Department’s FFS billing application. This billing application is currently unavailable, with no estimated timeframe for returning to operation.During this time, we are removing all prior authorization (PA) mandates, including Preferred/Non Preferred status, Refill Too Soon (RTS), Third Party Liability (TPL), and Four Prescription Policy (4Rx). In an effort to keep our population healthy and safe, we request that pharmacies, in good faith, continue to fill prescriptions at the prescribed quantity, not to exceed a 30-day supply, to eligible customers. Once the system is operational, the Department will make providers whole and assist with claim submissions and provide any necessary overrides.The Department will pay all clean claims submitted once the PBMS system is operational; therefore, providers should not bill, demand, or otherwise seek reimbursement from that individual (or representative of the individual) for any service for which reimbursement is available from the Department in accordance with the Handbook for Providers of Medical Services, section 101.3.”STOP demanding DUPLICATE payment from our most vulnerable population. Among other things, it’s just wrong.
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March 2024 by Shannon Martinez
Possibly the worst walgreens around. There is always a delay/issue with getting medications filled. Never have problems at the sugar grove location. Today specifically I called and was told a time it would be ready, arrived 10 minutes after that time only to be told they just received the prescription and hadn't even worked on it yet. How is that possible if when I called an hour ago I was told you had it and it would be ready at 10am?
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February 2024 by Misty Nomer
I had fallen down the stairs and gone to urgent care. Was prescribed pain meds that the pharmacy only had 6 of and won't have more for more than a week. They did not bother to tell me this until after it was filled and paid for. Can't transfer because it is "controlled". Nothing urgent care can do for me because of policy. Guess I'm just going to have to hurt more than necessary. Thank you pharmacy staff.
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January 2024 by Amanda rose Hicks-barnhardt
With the exception of 3 people, staff is does not understand customer service, & neither do many of the pharmacists. They are as bad as the ottawa, illinois location, which is something I never thought I would say.
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December 2023 by jeff smith
Drive thru wait is crazy long
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October 2023 by Tyler V
I have to say I wasn't expecting to get such pleasant,helpful, and quick service for calling in a last minute necessary prescription, and Dylan even grabbed me other items so I could go through the drive through (I just had my knee replaced) I would of rated them 2 stars based on previous experiences if it wasn't for dylan. Thanks dude ?
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September 2023 by Ted Knur
They had a very convenient banking.
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August 2023 by duane lewin
Always great
