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August 2023 by Destiny
Called to ask about tires, spoke with Bailey. She wanted my name I told her my first name she wanted my last name, So I simply asked why she needed my first and last name to check if they had tires in stock. So she tells me she puts it in a book so I give her my last name , then asks vehicle. So I told her I'm not having them installed I just need see if they had two tires in stock. So she says k and hung up. Very unprofessional. I called back and got attitude because yet again I told her I wasn't having them put on a vehicle I just needed see if they had any In Stock. I will not be contacting them again, this is the second time in a year in a half I have called and both times got piss poor attitude. I'm all for supporting small businesses but I won't be using them for farm, bussiness or personal. Good luck if you do.
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November 2022 by Robert Groff
They helped me out and worked with me on m tires, will definitely do business with him again.
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September 2022 by Linda R Wood
I trust Lucien to do the job right. He has fair prices & lets me know if something should be done asap or I have some time. Thanks Lucien & ElleService: Brakes
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November 2021 by Butch
I was traveling to Collinsville from Indianapolis pulling a trailer and had a flat tire. So I pulled off the interstate to get the tire fix at Chandlers tire and Auto. Went in to the office and talk to a nice young lady. So I ask her if they sold used tires as they advertised on the sign out front. So she went a checked for a tire and there was no luck. So I said it can just be plugged and I can get on down the road. She came back from the shop and told me that they could not help. Are you kidding me. So here I sit in the parking lot at thier shop with a flat tire and no way to go anywhere. remember I'm at a tire store and they won't even help a customer to get down the road. This place is a joke. I will walk 30 miles to get a tire fix before I would ever pull in to this place again. I wish I could give them a -5. Joke
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September 2021 by LeeAnn Sarchet
Lucien Chandler is a Very Good Honest Man and Consensus Mechanic.
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June 2021 by Michael Barton
They quickly moved stuff around and got me in for a quick and very reasonable tire repair when I was in a trip. Very much recommend!
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February 2021 by Lonna Woodruff
very friendly, great service , will definitely bring my business here
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February 2021 by Lloyd Rowe
Very Happy with the service I received fast and friendly.
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January 2021 by Mark Richardson
I was traveling to Collinsville from Indianapolis pulling a trailer and had a flat tire. So I pulled off the interstate to get the tire fix at Chandlers tire and Auto. Went in to the office and talk to a nice young lady. So I ask her if they sold used tires as they advertised on the sign out front. So she went a checked for a tire and there was no luck. So I said it can just be plugged and I can get on down the road. She came back from the shop and told me that they could not help. Are you kidding me. So here I sit in the parking lot at thier shop with a flat tire and no way to go anywhere. remember I'm at a tire store and they won't even help a customer to get down the road. This place is a joke. I will walk 30 miles to get a tire fix before I would ever pull in to this place again. I wish I could give them a -5. Joke
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October 2020 by Maile Baldrige
Price and service are the best around. Lucien will take care of your needs quickly and Courteously
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August 2020 by A I
Very honest they will not fix something that is not broken and they guarantee their work. Elli or Bailey will call you with an estimate before the guys do any work. I take all my family's vehicles to them. I highly recommend them.
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June 2020 by Tonya Smock
Always get the best service here. Fast and dependable work.
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April 2020 by UnkleToe97
Great mechanics, very friendly and professional.
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April 2020 by Willie Karnes
Great service and reasonable prices
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January 2020 by Isabelle Lucille
Best mechanic shop in Southern IL! Family friendly, staff is excellent and always able to answer any questions I have.