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September 2024 by Sapna Soni
I should have read the reviews before i went to this place. Had given them my dress and they messed up, I went and talk to the guy, told him i am not here for money. I wanted him to know that they messed up with my dress but owner wouldn't even listen to me. came home to write a review and saw other people are having same trouble with this place. If there is way to give Negative review i would.
one of the review - I put a jogging suit in to be clean it came back with brown spots on the suit I didn’t have any spots on it before I put it in there I won’t be back there -
same with my dress and that guy keep saying i didn't do it, would not even listen.
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July 2024 by Leasy Ayala
rug cleaned and ready for my new house
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July 2024 by Rachel Ann
Super fast service & very reasonable prices! Highly recommend!
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June 2024 by Kyle Naughton
Fair prices and excellent customer service!
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May 2024 by Robert Crosby
I put a jogging suit in to be clean it came back with brown spots on the suit I didn’t have any spots on it before I put it in there I won’t be back there
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May 2024 by Raul Garcia
Saw the reviews recently and wow they know how to treat customers! I was recommended by a neighbor to come here to get my pants done until I saw the reviews. Just the way the responses are is awful and very disappointing with this cleaner. They’re really putting a bad rep to Round Lake community!
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May 2024 by Maritza Rodriguez
Definitely wouldn’t get my dresses done here. This place sounds like a scam and a hoax. My sister was looking into this place to get her dress done here for prom but her classmate told her not to go because they ruined her prom dress so we stepped away from going to Valley Lakes cleaners. I saw how short they made her classmates dress I felt so bad for her. Wouldn’t step foot in that place! If I could give this a 0 rating I definitely would. 1/5 for me.
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May 2024 by Belle Garcia
Seeing my sister cry in the Valley Lakes dressing room was so devastating to see when they messed up her prom dress. Wonder if they have camera’s in there too since the owners said she was so happy. That part you guys didn’t see but who knows if they have camera’s inside there fitting room. And if my mother had the receipt right then and there was because the first time my sister got to try it on, you guys messed it up and you guys said you were gonna fix it and give us back the extra material but instead, you threw out the extra material just to be petty and never fixed the dress just made it worse. And if that little girl is using it as a graduation dress, that is sad because that is meant to be a prom dress but that’s how short you guys made it so it looks like a graduation dress now. This place is disgusting and instead of apologizing for the messed up work you guys did, you guys said it was a scam. And the real SCAMS were VALLEY LAKES CLEANERS! The word spreads around real quick in the round lake community so good luck!
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May 2024 by Oralia Garcia
I want to say this was a very disappointing experience for my daughter. We took her $600 prom dress to get it tailored there and unfortunately they did a terrible job with it. They left the dress out of sorts and too short. We were also unaware that they go through a third party to get it tailored. The only good thing was they were able to reimburse the money for the prom dress but left us in a rush to find a new dress and a new tailor days before her prom. The fact that they said they were going to donate it to a school all messed up like that was sickening. If there was a zero star, I would give it a zero. I definitely wouldn’t recommend them.
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January 2024 by Carlington Harrison
Reasonable priced and short turn around. Saturday drop off and Wednesday pickup. They even offered refreshments.
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December 2023 by Annie
I moved here a year and half ago and i was recommended by a friend and my son to use Valley Lake Cleaners and I can say I wasn’t disappointed in the service I received.
The owner adds that personal touch that makes you want to come back and that’s what all businesses should be doing.
You are greeted with a smile and a Hi how can I help you.
Drinks (soda water) and chips are offered and that’s what hospitality is all about.
With every item I’ve bought there, I leave very happy and will always use their service.
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September 2023 by aber Muhammad
They are expensive and don’t do a good job!Services: Alterations
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July 2023 by mickey ciba
Excellent job on pressing my quilt pieces
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April 2023 by Emmanuel Jernigan
This will be my first choice for dry cleaning. I love my dress shirt and they clean and press them really well. They mighty seem pricey but IMO it is worth it.
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March 2023 by Melissa Johnson
Wonderful customer service! I needed a men’s suit dry cleaned by the next day and they were able to accommodate this and the suit was clean and pressed perfectly. I will definitely be coming back in the future.Service: Clothes pressing
