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“The store is very clean and has a nice selection of mattresses. Jaime was the salesperson who assisted me. He was very professional and patient. The delivery gentlemen were amazing and friendly. In addition, when I informed Jaime that my mattress was now on sale for less than what I paid, he worked on setting up my credit via the 120 Night Low Price Guarantee and it showed up quickly.”
10AM - 8PM
357 E Townline Rd, Vernon Hills
Mattress Stores
“Our sales guy was extremely nice . When we walked in he took us through all the beds for our needs .At no time did he try and push us to buy out of our price range and that was nice . We for sure to go back to see him if we ever need another bad .”
“Had a wonderful time with Mike! He was very friendly, knowledgeable and made the experience of buying a refrigerator for the first time very easy. I'll definitely go to Grand Appliance again! Great people, great price, great everything!! Thank you!!”
“So helpful and knowledgeable!Update: friends that have stayed over loved the Nectar mattresses in spare bedrooms. Recent house guests stayed in main bedroom. They said they slept great on Beautyrest hybrid. This was a fabulous purchase and we were treated so well! Thanks!”
10AM - 8PM
6447 Grand Ave Suite F, Gurnee
Mattress Stores
“Thanks Jimmy for you wonderful help, we went right in and knew what we wanted and he was there to assist. Never had service quite so fast and efficient when buying a mattress.”
“Joann at the Antioch location was so helpful with picking out our new mattress. We were in and out in under an hour with our new mattress in tow. Highly recommend this location.”
“Ryan was wonderful he answered all our questions without being pushy. He allowed me space and time to test the products without hovering over me. I usually leave once salesman get pushy but I had a great experience.”
“Darlene provides the absolute best customer service.
I have American Mattress stores closer to my home and work, but I will only shop with her, and have recommended her to family and friends as well.”
“Chris was knowledgeable in their products and helped us make the decision on the best appliances for us. He took the time to explain the processes from scheduling deliveries and haul away to rebates available from the manufacturer and Grand Appliance.”
10AM - 7PM
1474 Butterfield Rd, Mundelein
Mattress Stores
“Just purchased a mattress from Anthony the manager yesterday. He was very knowledgeable and professional working with my wife on choosing the right mattress for our needs. Coming from someone who has been in the sales industry for 10+years, Anthony is a true professional and understands the importance of building and maintaining positive relationships with his local market. I will definitely return for future purchases and recommend him to anyone looking to purchase a mattress.”
“I went here on a whim and made my first big purchases for my new condo. First time moving out isn’t easy but they made it easy! I had such a positive experience with the whole staff there - even the delivery guys! The first couch I purchased didnt fit through the entrance. The delivery guys tried their best but it was too big. Thankfully he called right away and told me they had 2 smaller ones to look at. I got my new couch the next day and it’s perfect. I can’t recommend My Family Furniture enough!”
“I love my custom barrel chairs. They swivel and they are the perfect size for my space. Rudolph’s kept me updated on my order. Rudolph’s provided great customer service with my order. I love them!”
“I want to start off by saying that I called Penny Mustard customer Service about a question on how to get a king size mattress which I had "inherited" up my stairs. The mattress (which was purchased from Penny Mustard by a friend who decided to move out of state) sat in my living room for a month before attempting to hike it up the stairs. I called Penny Mustard to ask if they had any advice and spoke to Donna who not only was friendly and very knowledgeable about mattresses. She took the time to speak to me about "folding the mattress in half" and getting it up the stairs. And she was so right! We got the king size mattress up the stairs like professional movers.Thank you Donna for taking the time and sharing your wisdom in mattress moving and for an excellent customer experience.”
“The mall is clean, the parking is easy, and it has 90% of the stores you may need. We usually only come here for Target because this location has more stock than the ones by us.”
“Alex and Jen were wonderful! They gave us space to walk around and check things out on our own, and were there to help when we were ready! They made the couch buying experience so smooth. Highly recommend!”
“Jessica was amazing so knowledgeable. She took her time with us didn’t try to push us into anything. She was really good. Sleep number is lucky to have her. I am going to refer everyone to her. I bought this bed because of her.”
“Our Rep, Jimmy was professional, thorough and very easy going throughout his presentation. We have not received our Sleep Number yet but anticipate better sleep. I highly recommend Jimmy and the entire experience!”
“My mattress is long overdue for a replacement, thus saith my achy back. So I browsed the Casper website with an interest in experiencing the look and feel of their mattress selection in-person. I stopped over at the Vernon Hills store to view the models on display for a real life 'try before you buy' test. What's cooler is that online I could schedule a one hour in-store nap at any of the participating Casper locations. During my test I even straddled my hubby to simulate that type of experience... The associate who helped me at the Vernon Hills store was very informative and had a great sense of humor.”
“I was talking to a Hispanic salesperson and off the bat he wasn't transparent. Shoo away the sales people look for what you want then do some online research ask questions leave go back some time later and see if the answers match and take the best price”
10AM - 8PM
555 E Townline Rd, Vernon Hills
Mattress Stores
“Can't say enough for Evette L who is a guest specialist here. Originally, we ordered stuff for our shop (I have gotten at least 3 orders from her) she remembered details from Oct 22 this last time we were there. She is an asset of knowledge & care. She gives us direction to what we are looking for then checks in occasionally for questions. I can't thank you enough for making this an easy task. We have looked at multiple furniture stores, and the quality/value range is made for the "new" middle class who have inflation stabs at every turn.”
“We had a wonderful time at Steinhafels, kids and all. There are so many options with a comfortable layout to stroll around. Top it off every employee was kind and supportive. We especially enjoyed Calvin, top notch! We bought a couch!”
“Joshua was wonderful & very responsive!! He went above & beyond, even answering questions & responding to texts from home, after work & on his own time. I was thoroughly impressed with his customer service!!”
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“I worked with Rafee and he was great. I had shopped around and felt very pushed into buying things elsewhere. Rafee wasn’t pushy at all. They had great prices and he worked with me on finding exactly what I wanted. They shipped it same day and put it together for us. It was a great experience and would highly recommend!”