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December 2023 by Lake County Storage Round Lake Heights
Hi BMO Bank, I appreciate all the hard work your tellers preform. They always(Love My Berta:}) Take my deposit, make change for my petty cash bag and SMILE. Plus listen to my dumb jokes! I love coming to this branch. If I'm down, I ALWAYS leave smiling or better than when I walked in!At Lake County Storage, we appreciate your dedication to service, for our customers needs as well!!!Your friend,Marie Manager LCS
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September 2023 by Alexandria Keating
Is it really that much of a problem to let people at your bank's atm take out in intervals of $10 instead of $20, or (absurd idea here) let you draw out precise amounts? It's bloody ridiculous to see I have $39 & change in my account but can't use $19 of it which is almost half of what's in there & can only take out $20, this is MY money so I should be able to withdraw however much of MY own money I need at any given time.
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September 2023 by Sebastian Monino
Failure to adhere to deposit policy.
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May 2023 by Thomas Quigley
Excellent service in a customer friendly atmosphere!
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May 2023 by Ramon J
Great service and amazing people. Everyone there is very helpful and polite. I really want to thank Blanca and lizzy for helping me with my business. If it wasn't for their help I wouldn't of been able to make it on my own. Thank you so much.
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June 2022 by Ale Lopez
This is an overall good bank for me but the drive thru lines are ridiculous. Prepare to be in line for up to 30 minutes to an hour per line.
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February 2022 by jenn tetrimino
I was on hold for seven minutes while on a fifteen minute break at work listening to the world's most annoying recorded message on a loop hoping to be able to ask a simple question while considering opening an account... "that feeling you get" when you choose to do business with Chase instead.
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October 2021 by Ethan Gomez
Literally the slowest drivethru for things like simple deposits in the whole county, whats going on back there lol
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May 2021 by Alex Sobolevsky
Lizzette Mika very nice and helpful person.Do it perfectly banking work.
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April 2021 by Kevin Reyes
Horrible bank. They have no experienced banktellers Or bankers. This is my first bank and I have to say I had a horrible experience. My cards not working because of chip cheap cards, they also closed my account due to one dollar being negative and I missed out on alot of money. My tax refund was delayed because of them closing my account. If I could rate zero stars I would. There's barely any bmo harris around town due to the lack of helping the people supporting there bank. That's also another problem. No good work structure there all over the place. They need to work on there bank rules and work up the pace because this is a shittty bank. Erika also the manager does nothing to help. Such poor work ethic. Period
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April 2021 by Bill Burton
Show service, lied to my mother for months, and people aren't even nice while they lie and make you wait.
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January 2021 by Miriam GM
Slow service
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September 2020 by Alberto Otero
Super slow service it always takes more than 25 minutes just for a deposit need to speed it up ?
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September 2020 by Alfredo Meraz
The worst bank in all Round Lakes, most of the time you would have to wait from 10min to 30 min to do something on the drive trough.
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August 2019 by Xpress Tobacco
Very poor response even from the manager Erica.
