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May 2024 by Monet Broussard
The Manager Wilma. And her staff Mariela, Giovanni and the other staff from round Lake Beach Branch they always have a positive attitude and always support my needs and in addition I also witnessed every staffs how much they inter with there’s customers . Keep up the good work.
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January 2024 by Beverly Kramer
Wilma the branch manager is very pleasant. She is very welcoming and is always attentive . I love this branch!
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July 2023 by kaitlyn jefferies
I’ve been trying to get assistance from a manager for a week straight between multiple locations. I don’t get calls back and no one seems to have any answers when it comes down to disputes. We have provided proof from Amazon that specific charges are not from my account. They have denied disputes without providing proper reasoning for the denials. This place seems overly understaffed and lacks people in charge who can handle escalated situation. I’m disputing 3k is fraudulent charges and no one seems to be taking these concerns serious. We’ve talked to 5 different people and spent hours on the phone with them still telling us we need to go into a facility in person. However, we get there and no one knows how to assist and says we will be getting a callback. Any help would be appreciated because no one deserves to be scammed like this. At their request, 3 different debit cards have been canceled because of this and yet no one can provide financial support even with physical proof the charges are fraud. The charges are from a separate state and from fake accounts but yet we get denied?
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May 2023 by rocky boxer
It's a bank what more can I say
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July 2020 by Zack Gaul
Everyone here is really nice and helpful
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July 2020 by N Schaeffer
The manager at woodforest round lake beach is very knowledgeable, helpful, and very reliable when you have question and concerns. He has lots of resources for you. I love just visiting the branch to say hello. I Recommend Stop by open up and account or just say hello to the staff. The Manager Abraham is very friendly as well as the other woodforest members.....
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April 2020 by Marissa Foresta
Lorna and Abraham are such a joy to work with. They genuinely care for their customers, and any time I have questions or needs, they are knowledgeable and offer new services or products to help me achieve my financial goals.
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April 2020 by Dustin Kisiel
Great service and awesome people 100% recommend this branch
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March 2020 by Wesley Reese
Best branch! FRIENDLY and PROFESSIONAL staff. They are always fast and helpful. The app is really simple and makes checking my balance and depositing checks from home easy. Abraham always makes me laugh. Definitely recommend banking with them!
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March 2020 by Nakia Dorsey
The staff at Woodforest are friendly. They are readily available to assist you with your banking needs. They are customer-driven as well as efficient.
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March 2020 by alex ruiz
I would like to thank the workers at wood forest bank in round lake b , for all their hard work and specially their service very professional and kind, thank you to the manager ABRAHAM Q SANTIAGO FOR ALL HIs HELP AND THE TEAM IN ROUND LAKE ***** stars well recommended
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March 2020 by pablo Junes
Great Bank! Love the Sunday hours. VERY PROFESSIONAL STAFF! So friendly and helpful.I would suggest this bank for any parent wanting their child to open a first account.
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March 2020 by Wanake Harris
The manager at woodforest round lake beach is very knowledgeable, helpful, and very reliable when you have question and concerns. He has lots of resources for you. I love just visiting the branch to say hello. I Recommend Stop by open up and account or just say hello to the staff. The Manager Abraham is very friendly as well as the other woodforest members.....
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March 2020 by Vhirgie Cueto
Great job Abraham Santiago very professional and friendly service from him .And the rest of the staff are very nice and helpful specially Lorna and Leilia. Highly recommend this bank .
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March 2020 by LILLIAN TAGGART
This is my favorite branch of Woodforest. I always receive professional and friendly service. I have been with Woodforest for 4 plus years and would not trade my relationship with these associate financial advisors for any other bank.
