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“Always great service and honest people. They will help you package your products and use the most efficient methods if possible. The value is worth the trip in instead of driving around to different places to ship as they ship through all major services (UPS, USPS, FedEx, etc). I have always just requested the basic shipping services and the service has always been top notch and everyone is always so polite and professional.”
“This is a wonderful store. The owners are super cool. Super chill. They’re open on Sundays. I had large packages that were wet and they took them with smiles. Definitely come here for all of your mailing needs.”
“Always great service and honest people. They will help you package your products and use the most efficient methods if possible. The value is worth the trip in instead of driving around to different places to ship as they ship through all major services (UPS, USPS, FedEx, etc). I have always just requested the basic shipping services and the service has always been top notch and everyone is always so polite and professional.”
“I needed to do an Amazon return. It proved to be a little bit of a difficulty but the couple were so friendly and helpful and didn't give up until it was right. I have been here several times over the years and everyone has always been nice to deal with.”
“Wow i was so impressed by the employees because they were so helpful They helped me with the printing machine and shipped a big package for me. Thanks andy and raj”
“Friendly staff, convent hours. If I could get a receipt before leaving the store, that would be better. I am sure that is a UPS thing though. I did leave my email address and had a receipt email within 10 mins that had a link to all the information I would want. Would use again.”
“I made a shipment to Colombia, they told me that the approximate delivery time was 2 weeks and it arrived right at that time. The box was intact, in good condition and complete, I had no problems or delays. I had my doubts because I had never shipped with them, but the truth is I was very happy, I would use the service again without a doubt.”
“Zoey is a phenomenal employee. I can’t express how helpful Zoey was today making a custom print for my design presentation 18x24 blueprints! You definitely helped me land the job.
Thank you Zoey!”
“Andy the associate helped me so much with my printing job, was extremely patient, and didn’t just leave satisfied, I left knowing I had to come back. Wonderful store.”
“I can't thank you folks over at the Gurnee store enough! I would especially like to thank Brittney for such wonderful customer service. I have been working on a special printing/laminating project for a couple weeks and they were wonderful helping me out the first time around. However, I needed to go back for an additional page I had added to the project. I live about 30 minutes away, and I didn't want to make the drive, so I figured I would go to UPS that's down the street from me, big mistake!!! They weren't able to help me out, they were short handed and just a really bad experience all around. I then went back to FedEx and Brittney greeted me right away when I walked in, just like they had greeted me the first time I went. She then proceeded to ask me what I needed and to show me how I could do it myself. But when she realized I was not going to be able to do it on my own, she went and did it for me. Something that UPS, just let me struggle and didn't help me out!!! Additionally, I saw that as I was driving away Brittney was going on her lunch break, so I think she postponed her break a little in order to help me out!!! THANK YOU SO MUCH Brittney!!!”
8:30AM - 4PM
872 S Milwaukee Ave, Libertyville
Shipping Centers
“We’re doing lots of remodeling which results in lots of product returns. This UPS store is so helpful knowledgeable and friendly. They relieve a lot of stress for me.”
“Amazing service, the representative helped us out and was able to get our important package shipped out immediately. Great service and great people. Not sure how it got a 3.5 star rating”
7:30 AM - 7:00 PM
150 N Fairway Dr Ste 144, Vernon Hills
Shipping Centers
“i have been working with Austin. He is such a great guy to work with. Great communication and a good rate. i'm looking forward to working with you more in the future. Thank you! :)”
“Nice new location and everything at your fingertips. I came to get menus printed and had wonderful service. Lizz was terrific in helping me accomplish all of my numerous tasks.”
“The best delivery service I have used. I would like to appreciate the driver by the nameCesar and his helper Jose, they were very warm and respectful making sure they carry my furniture with maximum care plus they were supper early than scheduled which was very helpful on my end I will be using FIDELITONE and be sure to ask for these these two gentlemen.”
“Tom was absolutely insanely helpful! It was my first time mailing internationally and he was very patient with all my questions and pausing to make sure all my information was correct. He even went as far as explaining to me that if I have any issues whatsoever I can always call the store back and he will help with whatever the issue may be. Thank you so much Tom!”
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“Terribly overdue, but KORDELL is the MAN. I forgot the other homies name that was on shift, but big up and huge shout-out both of them. My package (which was a birthday gift) got to the recipient safely, and they are just awesome understanding humans and make the shipping process a breeze. Amazing service, 5 stars all day, and they need a raise ASAP!”