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September 2023 by Domovic Dmasck
I am literally at this location posting this review! This is the very first time here and will definitely be my last. I am brand new to the area and this was the only laundromat within a short distance from the house. I am hoping others will be worth the longer drive.This place has a LOT of machines but only about 15% of them work. Of the 16 “3 load washers” only 4 work!There are 15 “5 load washers” but only 4 work. NONE of the 4 “single load washers” work!Every detergent/ bleach / softener fill system on all machines are unclean and most smell of mildew.This is not a cheap place. At $4 per load in a “3 load washer” they are getting top price. One guy working was vacuuming the lint from the dryers. He was not helpful when I explained this was my first visit and I was looking for which machines were working. A woman behind the counter apparently doesn’t speak english.Frankly had I known another place to go I would have left but I am completely unfamiliar with this area and the roads. I have about ten days to find another place within a reasonable distance and I will be sure to visit it BEFORE I have my next laundry day!
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September 2023 by Katie Mak
Day of homecoming my daughter’s zipper broke on her dress. I was in full panic mode and drove over here to see if they could help. The owner was absolutely wonderful and I haven’t experienced such great customer service ever!! She called her seamstress Sue and had a new zipper in the dress in plenty of time to get ready for the dance. Thank you so much for saving us and we appreciate you so much!!! We will be coming back.
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September 2023 by Charles Mleko
Had Clothes hemmed. Did nice job.
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September 2023 by Sharon Burger
I have used this service to clean my classroom rugs and large pillow for two years. This past May, I dropped them off again and asked for them to be completed in August before the next school year started. So on Aug 5 I came in to retrieve them only to find they have not been cleaned. I was told to come back when the owner comes in after 3 pm, which I did. The owner apologized, owned up to her mistake and told me she wouldn't charge me. That, to me, is a great example of excellent service and someone who wants my business. And she's going to continue to get it. I recommend this business to anyone who needs their stuff professionally cleaned. She does a great job.
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September 2023 by Gitelle Mallon
This place has gone down hill. So many broken washing machines. The rubber seals on a lot of dryers don't stick to the frame. Used to be much better
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June 2023 by Dylan
This place is the absolute worst! half of the machines don’t work, the washing machines are way over priced and that’s not even the worst part. The guy who works nights clearly hates his job and projects that on to anyone who comes in at later hours. The first time I went in I was finishing my clothes around 9:00 and the guy told me that the sooner I finish my clothes the sooner he can go home, which really rubbed me the wrong way because he wasn’t saying that to the 4 other people doing laundry plus the place is supposed to close at 10:00pm so why bother me? We decided to give it one more try, My wife was in there at 7 pm finishing our laundry and the same guy approached her and said “How does it feel to be the only person in here” which made her feel so uncomfortable that she came home without our clothes and had me go pick them up. We will NEVER be returning.
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May 2023 by Dylan M.
This place is the absolute worst! half of the machines don't work, the washing machines are way over priced and that's not even the worst part. The guy who works nights clearly hates his job and projects that on to anyone who comes in at later hours. The first time I went in I was finishing my clothes around 9:00 and the guy told me that the sooner I finish my clothes the sooner he can go home, which really rubbed me the wrong way because he wasn't saying that to the 4 other people doing laundry plus the place is supposed to close at 10:00pm so why bother me? We decided to give it one more try, My wife was in there at 7 pm finishing our laundry and the same guy approached her and said "How does it feel to be the only person in here" which made her feel so uncomfortable that she came home without our clothes and had me go pick them up. We will NEVER be returning.
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May 2023 by Ana Maria
Machines are always broke! Dryers never dry good!
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May 2023 by Di Ash
Most machines are not in working order and the ones that are, are dirty. Came here years ago and it wasn’t like that.
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July 2022 by D G
I like the convenience of this place but the more I visit the less machines out of order.Both washers and dryers......
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June 2022 by Syndee Mears
The seamstress is amazing, as is the owner! It's a small but clean place to wash and dry your clothes, too.
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May 2022 by Wanda C.
If zero was possible that's what they'd get. The customer service I've come across recently is straight ghetto/stupid. The young lady was argumentative and ignorant and after walking through a laundromat full of people with no mask on she tried to act like she was worried about her baby getting Covid because she had no answers as to why 4 out 5 of my coats were missing. While they have dry cleaning on the store front they actually don't do it. They outsource it or at least that's what I was told. Based on the behavior of the 2 peopIe there I decided to do a police report for the remaining coats. I did not return until the day they claimed they would be there. When I did return only 1 was there. Now I have more questions because, at this point, just give me my items and I'll take them elsewhere. The owner "Stacey" never called to follow up or to say hey we are still not done with your items but when I paid for the coat the ghetto acting lady waited until she thought I was gone in called the police. Lucky for me I saw and spoke with the officer as I left I had the report number from a few days prior and after I got home I got a call saying they had my items but didn't want me to come back. I asked the police to meet me there and I received my coats in a garbage bag soaked in cleaning solution. The officer said I KNOW you have no plans to come back here this is what they gave me to give to you. My coats were in a garbage bag soaking in cleaning solution. They are some ignorant, ghetto, unprofessional, stupid folks. I hope you never have to do business with them but if you do...you've been warned.
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March 2022 by Susan Fabian
I love Sue who does the alterations she has gotten me out of so many predicaments and helped me with my clothing and everybody there is friendly and nice. I go there all the time and I won’t go anywhere else. Susan Fabian
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December 2021 by Gabe Ochoa
Our machines at home broke down & while waiting on delivery for new ones, we tried laundromats in the area. This is by far the dirtiest, most broken down one I have been to.It seems like 70% of the machines here have post-it notes that say "no wok", yes I spelled that the way I saw it & "do not use".Extremely overpriced for broken, leaking machines. Men's bathroom has no running water. Stay away.
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November 2021 by Shulgafish
Imagine making money on a business where you dont need to have employees inside. Opens at 5am but who is there to open it? Do they just go back home after? Machines are extremely overpriced and broken more often than not. Don't bother calling the number on their site because you'll go straight to voicemail. Save your time and money and just go elsewhere.