“Matt and David both were very helpful and resolved my problem with courtesy and speed.
I have had encounters with Matt often and always he can make shopping a pleasure in the Round Lake store.”
“Shopping applied for a credit card 3 weeks ago ..due to they had a promotion for 50 off first purchase . . Anyways got the card used it tonight no discount ..spike to the Manager on DUTY JOE O. He took care of m and made sure I got at least 40 of the 50 off on your first purchase . Very good at listening give this man a promotion ... Lee Marsh”
“This location was redesigned to look better and more modern..items have moved around many times to the point of absolute frustration so I hope they stop playing where's Waldo with items.
At the same time some items are placed in unintuitive locations. For example dairy products aren't all located together. You have deli style cheeses at the front of the store. Then more cheese on the opposite end of the store in the back along with the milk and yogurt.
It's not the only Walmart to do this. It makes no sense. It's also not the only type of item placed in a weird isle.
Also there's items in this Walmart that don't exist at the Walmart in Antioch, and vice versa despite being only 15 minutes apart. A lot of these items are more ethnically catered...”
“The people who work here really care about customers. I walked in as I was looking for a birthday present and a lady at the front showed me where I could find some choices. She was so kind. I was having an issue accessing my Kohls Cash as there isn't much of a signal in the store and some other problems with it yet the team there helped me a lot. The cashier was kind and the supervisor was kind. They should be the trainers for all Kohls store. This location is doing everything right for a positive customer experience. My friend really likes her bracelet. Thanks for making me feel like a valued and appreciated customer.”
“Great store and selection! We were looking to purchase a bedroom set but the price was higher than in another store. The store manager was able to help us find another set online that fit our budget better. We made the purchase along with a sofa sleeper. Very happy with service we received...”