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“I want to give a big shout out and a big thank you to Supervisor Brittany at the Bethalto office, she went above and beyond to find my lost package on Saturday night 11/18. She even got the package back and brought it back to my house. I really appreciate it. Thank you again. Sherry”
“These ladies at the front absolutely go above and beyond to take care of customers. Nearly everyday for almost a year I went to that branch (because of my job), and I watched them treat each person with such kindness. They’re careful to answer questions and patiently explain things. They’re friendly, very knowledgeable and quick to suggest the best options.
I’ve lived in multiple states and many towns/cities, and this branch is by far the most friendly & helpful.”
“I've always had positive experiences sending out my mail at this location. The clerks are always cheerful and kind and provide great service. Tell Edwardsville to take some notes!”
“I like this location because its close to my house. However, tell your employee Lori to stop trying to make things difficult. She's always looking for things to give someone a hassel.”
8:30 - 11:30AM
2350 Homer M Adams Pkwy, Alton
Post Offices
“Went to drop off a package 1/29/24. I’m currently 8months pregnant and had my toddler on one hip and large package in the other arm. The lady working the front desk came around her work station and opened the door for me! Fantastic and quick service. She even offered to print out the receipt and bring it to me. Very helpful and I would go back to this office.”
“I didn't feel confident that my important mailing would be taken good care of at a different nearby USPS, so I tried this facility. Although my request wasn't easy, the helpful worker got me taken care of immediately, communicated clearly, and even gently reminded me of a couple things to ensure I didn't forget. Needless to say, I feel much more confident about my important documents getting mailed and returned to me because of the professionalism. Thank you!”
“Staff was very attentive and friendly in helping me answer my questions about post cards and stamps. Very knowledgable about the services offered, and extremely helpful in guiding me to the right choices that best fit my needs. Thank you for your service and keep up the amazing work! Y’all are amazing! :)”
“People working at the counter here in Edwardsville know which products and services they offer. They save me money by suggesting the least expensive way to ship things. They find the pretty and historic stamps I request. They are so professional I brag about them to family members living outside the area. My U.S. and international letters and packages arrive. At home my mail is delivered dependably. Over the years, mail carriers have helped me. Edwardsville 62025 has a top notch post office.”
“Richard, Pam, Marcus and others are fantastic. Sorry, but Im bad on names, would ment others if I could remember names.We have used this branch for our P.O. Box and local delivery for over 14 years. Although we have had major issues lately with an address change. These issues are due to the system over all.*** Richard just spent over 40 minutes on the phone trying to solve our forwarding mail issues.***Marcus has been a great local carrier and Pam is always very nice and helpful. Others have done a great job as well.The post office as a whole has had issues over the past 4 years, but these people have been outstanding. Give them a break when you see them, the job is NOT easy.I spent several years as a subcontractor for USPS, it's not easy keeping people happy. If you ship packages with FedX chances are you'll have problems compared to USPS. UPS is pretty good though, but not up to the quality of service as the USPS.Thank you for all your service!!! Cheryl and I really appreciate it!”
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“The young lady that works there is always very pleasant never anything negative always a smile on her face and she really is a delight to have a conversation with”