-
January 2024 by Jandale Kristin
The Westin O'Hare offers a competent parking and shuttle service that caters well to both business and leisure travelers. The parking lot is spacious and secure, providing guests with peace of mind about the safety of their vehicles. The shuttle service is a standout feature; it runs promptly 24/7, with shuttles departing every 15-20 minutes, ensuring guests can easily make their way to and from the airport with minimal wait. This reliability and convenience make the Westin O'Hare a strong contender for those seeking a stress-free transit to the nearby airport.
-
January 2024 by erica cihak
Nice place to
-
December 2023 by Andrew J
This hotel is great. Check In and Check Out was simple. Every interaction with staff, from the front desk, bar, housekeeping, to the gift shop, were all pleasant and professional. Parking on the property was simple. The rooms are clean and modern. The bar is nice. The bar food could’ve been better. We really enjoyed our stay and would definitely return.
-
December 2023 by Chicago Blackhawk53
Love this place!
-
December 2023 by timothy baugh
This is one of my favorite hotels to stay in when traveling through the Chicago area. The staff is great and the rooms are extremely nice.
-
December 2023 by Eric Reeves
Have stayed here a few times and they never disappoint.
-
December 2023 by Erik Paul Leff
My recent stay @ this Westin was excellent...The location is great with shuttles consistently running to & from O'Hare, along with restaurants & convenience store nearby The room was modern, very clean, and provided plenty of space. Got to get in a swim & hot-tub/spa before the wedding festivities. And the staff was extremely friendly & professional. Aja @ the front-desk was the best!
-
December 2023 by Ana B. Valle
Apart from being very nice, there is kindness from the staff, excellent location near the airport..Rooms: Excellent
-
December 2023 by Renee J
Nice Lobby, close to airport, clean shuttle. I just used the Park and Fly, but definitely want to stay on my next trip.
-
December 2023 by Brent Rasmussen
Great location and recently remodeled. Was nice
-
December 2023 by Nick Muscari
The airport shuttle at this hotel is horrible. The van needs service and the drivers are rude and disrespectful. Lied about making a pickup, stopped at the door for 20 seconds. Never picked anyone up and drove away. Leaving my kids and I behind to wait for the next one. Drivers are very unsafe when driving. This hotel needs new drivers as soon as possible. Don’t count on there shuttle if your staying at this hotel.
-
December 2023 by Caleb Orange-Vertus
Shuttle service is horrible.Sat at the airport for more than 20 minutes with the shuttle not coming once.Got in at 10:00 and are still here at 11:35.Hire some new people please.
-
December 2023 by Haneen Nabhani
I have to be honest this not my first time staying at this hotel but yesterday I found a bug on the bed and when I called the front desk twice one of them came after 15 minutes and act like nothing is really happening he took the bug and ask if I want to change my room and I do have a Video of that and bug as well because this not acceptableRooms: Dirty rooms with bugs and I have a video of that to proveFood & drinks: The food is not that good specially breakfast
-
December 2023 by James S.
This hotel is excellent and exactly what a Westin should be. The rooms are fantastic: very modern, well designed, and well equipped. The staff were friendly and accommodating to our weird schedule, and the airport shuttle was very convenient. This is easily one of my favorite hotels.
-
December 2023 by Ivona Ault
I love this Westin! Stayed here twice in two different types of rooms while traveling abroad through the Chicago airport. The service is great. Free bottled water waits in the room and more at the check in desk if needed. Rooms are clean, smell well, spacious and not beat up like some Marriotts within the Bonvoy group. The linens are good quality and always crisp. The beds are very comfy. And for someone who does sleep well outside of home, I have slept well in these beds. Bath towels are nice and not dingy, and in the upgraded rooms the robes are very nice. The toiletries are great quality and smell divine. The lobby is neat and clean, so are the common bathrooms. The restaurant at the hotel offers quality meals at good prices. And the shuttle to the airport has always been on time and it’s a 5 min drive. Overall a great experience!
