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March 2024 by John V.
Went to target. Have my card on my phone for easy check out. It would not scan. I have checked out this way before. My card number and name were on my phone. Cashier and manager refused to key my number in. Last time I'll ever shop here.
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January 2024 by Amy P.
I am sad to say that this Target has gone way downhill. I have shopped here for years with no issues whatsoever. Always a friendly staff, clean store. I don't know if it is under new management or what is going on, but it is far from what it used to be. I've read previous comments and I have to agree, it looks like a tornado rolled through the store. Clothes askew, as if a mass crowd invaded the store throwing items around. Inventory boxes blocking several aisles, some open appearing as if they had started being unloaded but left there to sit. And my gosh the customer service department, what a joke. Several carts with returned items seemingly forgotten, parked there in every which way, making your first impression of the store cringe worthy. My biggest concern? Your online pick up orders. The sheer inefficiency of what should be an easy process was proven a disaster. Place an order online, once you receive a message that your order is: *keyword* = ready, you go to the store to pick it up. Not in this Target's case. A long line started forming with people picking up their "ready for pickup" items, only to be left standing there for 20/30+ minutes while customer service hands a post it note to an associate, who then seemingly goes off through the store shopping or to who knows where for your items, then finally returns back with a cart full of bags and starts calling out people's names. Add to this a phone call they received from someone who had been waiting over 30 minutes for their order in the curbside pickup area. And this folks, is within the department that has a sign that is clearly marked "Order Pickup". Please let me state that this review is not directed towards store employees, rather the functionality and cleanliness of the store itself. I need to say, the customer service rep seemed overwhelmed, but handled herself well. Also, this experience was not only during the holiday season, so no excuses there Target. Does this mean that I will never shop there again? No, I will visit the store but only if I am desperate and need to run in for something quick. The days of strolling through and enjoying this once lovely store, for now at least, are over.
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January 2024 by Do not park in their lot.... EVER
This place does NOT deserve any of your money. For any reason. They towed our vehicle. Conveniently there were people there to taxi you (for anywhere from $50-$100). Then, it was an over $500 tow fee. The taxi people say they have no idea what the name of the company is, so you can't Google it or find a cheaper ride.
This is the biggest racket I've ever seen. Seriously.
Do not, under ANY CIRCUMSTANCE park in their lot and leave their property. Or even go in and shop the other stores. Target and the towing company don't deserve once cent of your money. Honestly, they made sure to tow out of state plated vehicles and people who aren't from around here.
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December 2023 by K
Went to get last minute gift. They had the item in stock. Check out was quick. Employee was friendly.
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December 2023 by Haley R.
Friendly staff and clean store. They have an ulta and Starbucks located inside which is a huge plus. Very convenient location with lots of other stores and restaurants around. Not to far from the airport.
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December 2023 by Pop
Hate this location everything I come in just rude customer service especially in the morning the lady at customer service. They are very unorganized that it starts to affect my day because of having to wait 20 minutes for something that takes 2. Hate this store Hate the workers haven't met a nice worker here.
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November 2023 by Karen Sterioti
I should have read the reviews before shopping at this Target. My car was towed while here. Definitely do not park anywhere near this store if there is an event at Allstate. It will get towed! And no one at the store or tow lot care. They just make money from it!!
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November 2023 by M M
I am Target obsessed and this one is my favorite. It's huge. It has ton of employees that are always helpful. But my favorite thing is believe it or not the people watching. It's right next to Rosemont so you see all the concert-goers, and on Friday or Saturday night I'm telling you it's the place to be! It's hilarious. You get the awesomeness of Target, a great Starbucks, and fabulous people watching.
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November 2023 by E Calderon
I've never really found a Target anywhere I found lacking in any way-and this one was no different. It was great! The Halloween stuff was out, and they always have the best decorations!! Love Target
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November 2023 by Dr. Mohammad Shamsuddoha
Me and my family going to abroad and enter here. We buy 500 dollars products with no discounts. This store is pricier than Walmart. Nice and clean store though.
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October 2023 by Melissa Nelson
I bought a few items and the cashier didn’t hand me the other bag. I left the store, thinking I had everything only to realize when I got home that she didn’t give me all the items. I’m trying to call and no one will answer and on my second attempt they hung up. It’s ridiculous that no one can answer a phone and now I’ve got to drive back over there and waste my time so I can get the items that she did not put in the bag. From now on, I’m doing self check out.
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September 2023 by Review Queen
I didn’t have much of a problem with this target.I found the items I was looking for when I went in.It was convenient to my hotel.The customers were nice.However yesterday the customer service I received from the pharmacy tech was horrible a young white guy)I was trying to ask him a question.It was a yes or no questionHe he acted as if I was really bothering him and he was so rude so I just left.I don’t think he should have been that rude. Maybe he was under staffed IDK
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September 2023 by Brett Vanliew
Rotten vegetables again using the drive pickup service so I don't have to go in the store. Completely dissatisfied with prices being so high and the purchasing power of the dollar is so low, I should expect to get top quality produce. This head of lettuce was literally liquidized on the bottom of it and smelled so gross. It literally was sitting and rotting the whole bottom for days before they gave it to me...
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September 2023 by Katrina Marie N-A
Have always gone to this particular Target because this store usually has everything I need in stock. I would say this is probably due to the fact that it is the closest Target near Chicago's O'Hare International Airport, off of the highway, and near entertainment areas, casino, other various venues, restaurants, and hotels. Very convenient location. Staff are super helpful. Parking can get a bit crazy. There are usually a high amount of tweens or teens hanging around but besides that, usually a busy store.
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September 2023 by Raul A
I don’t usually leave a review for a supermarket but I have to say thanks to Jemma the tech rep. I went in not knowing what I needed to charge my Apple Watch in my car. When I asked her she went above and beyond with providing information on what would work and additional information on the other Apple products. Then at the point of purchase she explained the reason why the system was asking for my phone number. Something that NONE of the employees at the other targets had explained to me before. When I first asked at another target I was just told to “ it’s ok just skip it”. So thanks Jemma