10AM - 8PM
5220 Fashion Outlets Way Ste 1035, Rosemont“Amazing experience at this store on July 4th' 2024! My wife and I were visiting Chicago from CA. She went shopping at this Under Armour store in the mall in the evening of July 3rd. That night she realized she had lost Tiffany's white gold bracelet with diamonds that I had gifted her for our 25th anniversary! She could not sleep that night! Next morning we called the store. Alex (did not ask for his last name) picked up the phone. We explained the situation. He put us on hold - it took longer than expected so we thought they could not find the bracelet and it is gone! To our surprise, when Alex came back on the call, he asked for us to identify the bracelet. Once we did he said, he has the bracelet. It was such a relief to hear that. We were overjoyed. We drove to the mall, met with Alex at the store and he handed us the bracelet. This bracelet has sentimental value for us but is also very expensive. We are so grateful to Alex for what he did. We appreciate his customer service, honesty, integrity and effort to thoroughly look for out prized possession. Thank you so much, Alex.”
10AM - 8PM
5220 Fashion Outlets Way Ste 1125, Rosemont“I came in not expecting to buy anything, I was taking a look walking around and when I was looking at the running shoes when an employee approached me. He said his name was Jonathan and asked me if I needed any help looking for a size. We couldn't find my size so we tried to find it online but we just couldn't. So he went to look for a shoe at the clearance wall and managed to find me a pair of goretex pegasus running shoes. And then he signed me up for the nike app. Overall it was a great experience, great customer service definielty coming back here for another pair.”
10AM - 8PM
5220 Fashion Outlets Way Unit 1105, Rosemont“Reva!she is a sales managerMe and my friend found some nice sneakers but didn't have the size.We were very disappointed. But she eventually found the size we were looking for.We were so happy!This isn't the first time, it's happened before.Thanks to her, we love going to this store because of Reva's kindness.Reva Thank you so much!I hope you always work thereWe are big fans of your work.”
11AM - 7PM
5220 N Rose St, Rosemont“Great customer service, A very attractive female employee was helping me today and she was very nice and helpful. She kept coming back and forth with boxes and boxes for me to try as I was very picky. I would definitely come back and recommend this place to anyone.”
“"I, Want To Say, "I, Was "Surprised! With "Columbia Sales! And, "YES! I, Did "Purchase Me! "Something. So! "IF You "Shoppers Can, "STOP! BY "COLUNMBIA STORE! AND, "CATCH! THEM "SALES! "Before! They "Over With, And "BACK! TO "REGULAR "PRICES! "MERRY "CHRISTMAS! TO ALL. MS. SANDRA.”