-
September 2023 by Vicki Kallenberger
My mom ordered a $250 pair of sunglasses for me for my 30th birthday. She got the sunglasses in the mail and wrapped them right away. Once I opened them, they were EXTREMELY crooked. Because I received my gift just barely over 30 days of her purchase date, Solstice refused to help me whatsoever. I offered to pay for shipping to get them fixed, asked for an exchange, and offered as many solutions I could think of and they didn’t care one bit. It was AWFUL working with this company. I am normally not one to leave reviews, but this was one of the worst companies to deal with. They don’t care about customer satisfaction. Do not ever buy from this company!
-
January 2023 by Susan S.
Javier' was excellent, Very knowledgeable, Great recommendations, huge variety to shop from. Nice clean store the other clerks were great. Park near Nordstrom's or Saxs fifth they're are on first floor .
-
June 2022 by 360BASE
Sunglasses
-
June 2022 by Sitora Zokhidova
Sold damaged sunglasses and refused to return money and even exchange. Rude assistant manager.
-
June 2022 by Sayyora Khusinova
Sell FAKE sunglasses. Rude personal!
-
May 2022 by ziyd11
I have a bad experience in this place
-
February 2022 by Danielle Bennett
I was sold FAKE Dior sunglasses... I came in just to browse on Mother's Day and ended up buying something but had a bad gut feeling the entire time I was checking out. I was sold the glasses right off of the display, the box and case immediately didn't look right or feel right, and I even had to request the certificate of authenticity. They were $308. After getting home I did some research and turns out Saks sells the same pair for HALF THE PRICE. $145. I return them the next day and today is when the real pair from Saks came in. Immediately I knew the item from Solstice was fake because the box and case were completely different from what Sak's sent me. The item name/number, etc on the inside of the arms was also different and in different places than the pair from Solstice. Do not both buying anything from this store and just shop from reputable retailers!! The picture is my REAL pair from Saks
-
May 2021 by Dani b.
I was sold FAKE Dior sunglasses... I came in just to browse on Mother's Day and ended up buying something but had a bad gut feeling the entire time I was checking out. I was sold the glasses right off of the display, the box and case immediately didn't look right or feel right, and I even had to request the certificate of authenticity. They were $308. After getting home I did some research and turns out Saks sells the same pair for HALF THE PRICE. $145. I return them the next day and today is when the real pair from Saks came in. Immediately I knew the item from Solstice was fake because the box and case were completely different from what Sak's sent me. The item name/number, etc on the inside of the arms was also different and in different places than the pair from Solstice. Do not both buying anything from this store and just shop from reputable retailers!! The picture is my REAL pair from Saks
-
February 2021 by uonlyu onlyu
..Love this Solstice Sunglasses ???? Location at Fashion outlets of Chicago!!..They are located on the first floor next to 7-eleven by the stairs, love The Huge Sale they are having right Now! /..I was like WOW! ????????????????I want to get them all!!.. love how organized they are by Brand , also they have a spray bottle cleaning solution for you to clean the sunglasses before and after try them on, it’s kind of weird try the sunglasses with your mask on ...???? ???? , I try on them at the store ,but for the final look I try them at home , ..so I got two pair to see which one fits better , I was wishing I only like one because the idea was return the one I did like it, But I end up keeping both of them ????????????????!!..LOL!!..I 100 % Recommend this Solstice Sunglasses Location at Fashion outlets of Chicago!
