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February 2024 by Itzel Villegas
I came to this location to buy this specific shoe I was looking for. When I went to checkout the man freaked out on my mom and I because a box was not put back. I had put back all the boxes I touched but didn’t put that specific one because it was already there. The employee said if I didn’t put back that box he wasn’t going to allow me to check out. My mom then came in to defend me because the employee was too aggressive. He then proceeded to yell at my mom. Throughout the entire time my mom remained calm and not once raised her voice. The employee was completely rude and this behavior should not be tolerated at all. The behavior towards us felt very targeted and on purpose.
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February 2024 by Nazma Sagir
I went into this store to just browse the clearance. After seeing there was not much available I left. The person I was with stayed behind to browse some more. Then I got called back and was accused of stealing a pair of shoes. The tall black man on the heavier side kept accusing me and then threaten to look at the camera. When I told him to look back at the camera footage (which would have proven that I did not take anything) he refused. His only reasoning behind accusing me was that he found an empty box meaning I took the shoes inside. Terrible and completely unprofessional store.
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January 2024 by Nazma S.
Terrible store. I went into the store simply to browse. I did not see anything I liked so I left. I was then called back to the store and got accused of stealing. The tall man on the heavier side kept telling me to bring the shoes back. When I asked him to review the camera footage (which would have proven I did not take any shoes), he refused and proceeded to kick us out of the store. His only reasoning behind all this was there was an empty box in the store which somehow meant I took shoes from them.
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November 2023 by Griselda Ruiz
Wish I could give this store 0 stars. Horrible customer service especially by the obese african American worker.
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November 2023 by Gracie Garcia
They have a variety of choices
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September 2023 by federico cavazza
Was great ,great choice and help from the associates
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August 2023 by Bankim Shah
I wish I could give this place negative stars. The workers blamed us for making a mess but wouldn’t help us find my daughters shoes. They were also very racist towards us. Two of the workers wouldn’t disclose their names but both were obese. One big fat white lady and big black fat man and both of them need some help because their obesity is making them rude. Sorry I am being rude because they didn’t disclose their names because they knew that I was going to complain. Horrible experience and I am never going back here. I am going to post my experience all over social media and let all my Indian friends know that this place is racist. I went at 3pm on August 12th and had this experience.
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August 2023 by Payal Shah
I wish I can give this place negative stars. I went with my dad today, August 12 at 3pm and I had a TERRIBLE experience. There were two workers who blamed me and my dad for making a mess but they refused to help us find my sisters shoes in her size so what were we supposed to do? We were just shuffling through the boxes and they were so rude about us making a mess but at the same time, they refused to help us. The workers was one fat white lady and one fat black man. They didn’t disclose their names so I have to use these words to describe them. They were also very racist towards us because we’re Indian and not white. Overall, i am posting my experience all over my social media and making all my friends be aware that this place has nasty racist workers and to get their shoes from another outlet store or mall.
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July 2023 by Jennifer Ryu
Reva!she is a sales managerMe and my friend found some nice sneakers but didn't have the size.We were very disappointed. But she eventually found the size we were looking for.We were so happy!This isn't the first time, it's happened before.Thanks to her, we love going to this store because of Reva's kindness.Reva Thank you so much!I hope you always work thereWe are big fans of your work.
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July 2023 by Aaron F.
I came into this location to get a pair of work boots. I found a pair on the shelf that was on sale. I confirmed this sale with the manager, but as soon as I went to check out he was nowhere to be found and I was getting charged extra. I was fine to pay original price to begin with but I was lied to and then treated with tons of attitude. Will never give them my business again.
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May 2023 by Michael Dostalek
Shoe marked $50 on the floor. Shoe costs $80 at the register. Effect: never coming here again.
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February 2023 by Joey Z.
Me and my mom were trying on the shoes，A clerk came over and reminded us to put the shoes back where we were. Later, he came to ask again, I said okay, I will. Then when I check out he asked again if I put the shoes back, I said yes, he didn't trust me and go check it. I feel very unsatisfied. We just took one pair of shoes, not a lot, definitely we paid for them. He has very bad attitude, and the same shoes are $15 more than the next store.
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December 2022 by Denise
Purchased a pair of tennis shoes here. A week later they were falling apart. Called the store to ask if we can exchange and was told it was "ok" with a receipt. Went the following day and they would not do anything for us because the shoes had already been worn. Buyer beware!
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December 2022 by exquisite shoe wholesaler
Order, affordable, work together
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August 2022 by Jeton Ajdini
The worst customer service ever. The guy at the door on 8/7/2022 at 4:10 pm I went to the store waited on the line. I asked the guy at the door my wife is getting in and I will be back bc I need to go get something in my car! He started yelling and telling me No you can’t you have to get in line again! I said why he said that’s the rule! Ridiculous! I got in and told him that doesn’t make any sense! He said it makes sense you have to get back in line e if you leave! Just because I told him again that doesn’t make any sense he threatened me and said do you want me to call security! Told him GO ABEAD! He was so rude! He was very unprofessional! The whole store was shocked from his comments and the way he treats the customers! He shouldn’t go get trained how to treat customers!
