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December 2023 by Kiki Dickinson
Showed up on time. Driver was super accommodating and friendly!
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June 2023 by Google user
We needed a large car to pick us up at Terminal 5 at O'Hare, but Ubers aren't allowed there anymore. I searched for a limo service and was relieved to find this affordable option charging a \\\"flat rate\\\" even though I was a little concerned that the booking process was a lower tech than I was used to.\\n\\nI had no reason to worry, however. I could feel that an actual person had verified our reservation. The site kept in touch with us up till the time of our pickup. We messaged our driver Wabi arrived until we were ready; he also advised us on the most convenient place to meet.\\n\\nThe car was clean and comfortable! Wabi was misinformed that the car seat we needed for our 4-year-old would be rear-facing, so he expertly re-installed it. It was a safe, enjoyable ride from the airport with pleasant conversation.\\n\\nWe enjoyed our experience very much! I'm sure we'll be asking for Wabi through Chauffeurly in the future. Thank you!\\n\\nNOTE: Before the pickup we received a payment receipt that included an automatic 20% gratuity. The convenience is appreciated, since that was what I had planned to tip. We also had to pay tolls, fuel surcharge, airport pickup tax, and $35 for the car seat -- understandable. We're told that we're paying a FLAT RATE at the time of booking, but I would feel more informed and comfortable being told up front of other charges to expect. I went from thinking we got an incredible deal on a car service to . . . well, it's cheaper than other services.
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June 2023 by Donald Gundlach
Driver arrived 7 minutes early. Car was very clean. Driver was very friendly made the 90 minute driver pleasant.
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June 2023 by Charles Ian Chun
We needed a large car to pick us up at Terminal 5 at O'Hare, but Ubers aren't allowed there anymore. I searched for a limo service and was relieved to find this affordable option charging a "flat rate" even though I was a little concerned that the booking process was a lower tech than I was used to. I had no reason to worry, however. I could feel that an actual person had verified our reservation. The site kept in touch with us up till the time of our pickup. We messaged our driver Wabi arrived until we were ready; he also advised us on the most convenient place to meet. The car was clean and comfortable! Wabi was misinformed that the car seat we needed for our 4-year-old would be rear-facing, so he expertly re-installed it. It was a safe, enjoyable ride from the airport with pleasant conversation. We enjoyed our experience very much! I'm sure we'll be asking for Wabi through Chauffeurly in the future. Thank you! NOTE: Before the pickup we received a payment receipt that included an automatic 20% gratuity. The convenience is appreciated, since that was what I had planned to tip. We also had to pay tolls, fuel surcharge, airport pickup tax, and $35 for the car seat -- understandable. We're told that we're paying a FLAT RATE at the time of booking, but I would feel more informed and comfortable being told up front of other charges to expect. I went from thinking we got an incredible deal on a car service to . . . well, it's cheaper than other services.
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June 2023 by Jeanne Crouch
Mohammed was excellent. He called me to tell me where to meet him and the whole experience was easy and smooth.
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June 2023 by Sister Pam
Communication was great! My driver was on time and courteous.
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May 2023 by Alexis Dempsey
Easy to book, but they do not answer the phones.
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May 2023 by Charles C.
We needed a large car to pick us up at Terminal 5 at O'Hare, but Ubers aren't allowed there anymore. I searched for a limo service and was relieved to find this affordable option charging a "flat rate" even though I was a little concerned that the booking process was a lower tech than I was used to.I had no reason to worry, however. I could feel that an actual person had verified our reservation. The site kept in touch with us up till the time of our pickup. We messaged our driver Wabi arrived until we were ready; he also advised us on the most convenient place to meet.The car was clean and comfortable! He was misinformed that the car seat we needed for our 4-year-old would be rear-facing, so he expertly re-installed it. It was a safe, enjoyable ride from the airport with pleasant conversation.We enjoyed our experience very much! I'm sure we'll be asking for Wabi through Chauffeurly in the future. Thank you!NOTE: Before the pickup we received a payment receipt that included an automatic 20% gratuity. The convenience is appreciated, since that was what I had planned to tip. We also had to pay tolls, fuel surcharge, airport pickup tax, and $35 for the car seat -- understandable. We're told that we're paying a FLAT RATE at the time of booking, but I would feel more informed and comfortable being told up front of other charges to expect. I went from thinking we got an incredible deal on a car service to . . . well, it's cheaper than other services.
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January 2023 by Vianie Gomez
It has been a pleasure using Chauffeurly for various services. Whether I needed car service from the airport or transportation from my hotel to dinner or a meeting, they have always met my expectations! I recommend them as the most professional, friendly, and reliable luxury transportation service in Chicago.
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January 2023 by Edcindy Waldron
First time using a service like this and was very satisfied. Driver was prompt in contacting me and picking me up. Very professional and courteous. Would recommend to anyone. Will use again if need be.
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November 2022 by Danielle W.
Chauffeurly was easy to book and showed up right on time. Jorge was professional and so nice. Would highly recommend and will be using them moving forward!
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December 2021 by Albert Thomas
On time and great service I highly recommend it this company
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January 2020 by Enstrom Helicopters
We booked for a corporate transfer and were very pleased. They handled all of our last minute changes and issues wonderfully. Jorge the driver was professional and helpful. I would recommend them for the Chicago area..
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December 2019 by angel rojas
Deluxe black car offer such a good service. We both have a pickup from our residence in Hammond Indiana to O'Hare Airport. The driver arrived 20 minutes early, help us out with our bags and was very professional.
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December 2019 by Daphne Vallez
I’ve use this service multiple times. We’ve had very early morning scheduled pickups to the airport. The drivers are punctual, friendly and professional. I will continue to use this service!