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March 2024 by Ana Ramos
Very nice clothes and excellent designs
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March 2024 by Roza Ashirova
Very store manager Nayaly ,
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November 2023 by Mika Beauty
Horrible staff and customer service! I bought a coat and I called them afterwards to tell them it is big I need a smaller size. They had it and I asked them if can put it on the side for me, they refused and when I went the coat was sold out!They are so disrespectful to clients need, I bought another style but I had to exchange it again, and same story I called the store to tell them to put on hold the other one I also liked, they said ok and when I went there in a few hours they did not pit it on hold for me !!! So bad so disappointed
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October 2023 by kamela kapllani
I usually come here all the time. I always try to be nice to the staff and i never had any problems until today. I was trying to see different model of jeans and a really nice girl helped me out to find the right size. I walked out of the store and came back before closing and i believe the manager came and asked if I was going get any pants or not. After that he said ‘thank you for the mess’ I saw probably 1-2 pair of jeans in my second visit in the store and to be honest the staff was just wondering around. It really upsets me because I always try to be nice and understanding moreover we were not done yet. Totally unprofessional :)! Anyway thank you!
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September 2023 by Irish Derika
I have purchased 14 polo shirts in Boss Fashion Outlet of Chicago after asking the lady if i would be able to get paperbags for each since I was giving them as gift. The lady said I could so I went on with the purchase.Later on after paying, the lady gave me only 3 bags including the big bag where she placed them all. I asked for more and this “CYRUS” guy in the counted shouted and said “NO, ONLY FOUR!”I was told that I could get so I purchased more. Had they told me otherwise, I will not purchase. Then I asked for a store credit as they do not do refund because I won’t take the shirts anymore as this CYRUS guy rudely shouted no.The manager came to do my refund for store credit and asked me why. I told her the situation, explained to her that I asked before purchasing shirts and I was promised I could get. So she apologized and gave me 6 more which I was okay with.This Cyrus guy is rude probably because I was Asian as he was so friendly with the whites.
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June 2023 by Seshu Vuppalapati
I'm very disappointed with the service at Hugo Boss at fashion outlets. The agents at the registers are always rude and unprofessional. They never greet the customers or thank them for their purchase. They act like they don't care about the customers at all. One of the reasons for this is the lack of bags and suit bags. They always run out of them and make the customers wait or carry their items without proper packaging. Another reason is that they seem to discourage the customers from buying anything. They always ask if you want to return the product, as if they don't want you to keep it. I don't feel welcome or valued as a customer here. I would not recommend this store to anyone who wants a pleasant shopping experience.
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June 2023 by Nithin U
Really disappointed with the store representatives attitude. Though the collection and product is good, the customer service reps at register are terrible. They don’t have bags for suits and wrap the suit in plastic bag. when the customer questions about this, the reps simply show the attitude of take it or leave it.
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May 2023 by Olga Dumna
Alex, I truly enjoyed my shopping! Thank you
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April 2023 by Bobby D
Bought a $450 jeans and it started ripping within a year. Went in to complain about it and the manager goes "If you don't like our quality, then don't buy it again. " Awesome customer service.
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March 2023 by Eric Ramirez
Alex uruchima best customer service last time I came 3 employee didn't attend me was waiting around
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February 2023 by Natmir Rexhepi
Very helpful guy and he the product as well as new how suits should sit on people
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February 2023 by Xio
this location supported and protected a former employee that committed internal theft. losers.
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December 2022 by Ana Flores
Walked in the store had about two other customers but still no one offer me for help. The store is a total mess jeans are all everywhere the sizes are messed up. And the staff really rude treating me and my family like if we were to steal something. An asian girl even gave me a look like i wanst for that store. Totally never going back at that store. You have to walk trhough all the store to look for the right size. And i did bought something so they clearly new i was looking for something and still didnt offer help.
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November 2022 by Paul C (cerverainsa)
No greeters cloths same old same old. Looking for something new if I’m going to pay over $100 per item.
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September 2022 by Martin Serafimoski
My favorite brand but the manager Kamalia was really rude and unprofessional :/
