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January 2024 by Apryl Vogel
I had an issue with my Jeep in this brutal cold, was able to make it here and Mike went above and beyond to help, looking at forums for my vehicle to see why someone might have alter it, took the time to help and explain his thoughts and opinions based on his professional experience. The other employees were just as nice and accommodating!! TOP NOTCH repair shop!! Apryl with the Blue Jeep Wrangler. Will be my go to always.
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January 2024 by Peter Carzoli
Went in first time for tires 6 or 7 years ago. Little by little they’ve been getting all my work. Honest, fair, reliable and quick.
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January 2024 by Tom Holsing
Finally replaced ’s after coming back several times to repair slow leaks due to aging tires. Nate discovered badly worn rear brakes and replaced those too. Not an expense I wanted to start off the new year but Suburban saw me quickly gave me a loaner car and did a great job in a reasonable time at a reasonable price. 4 new Good Year Comfort Rides and new rear brakes. Safety first!
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January 2024 by Jeff Pranno
My wife brought our car in thinking that the headlights weren’t working. It turned out that they were working, but a setting somehow got switched. Mike and another employee explained the problem to my wife and did not charge her anything. Thanks, Mike, for such great service. We’ll see you again!
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November 2023 by Mike M
Great service. Always good and fair prices and the staff is friendly and helpful. I have never had a problem with any work suburban has done and they are my Go-to car service providerServices: Wheel alignment
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October 2023 by Jan
Currently, it's October 2023. If I could give them a zero I would. Recently, this location has changed managers. The new manager (Gabe) is somewhat rude. Doesn't seem like he wants to be there at all. This place is not woman friendly. Although I have a decent knowledge of cars, I was made to feel as if I had no idea what I was talking about and ultimately I felt unheard. I will not be going back. There are many places in the area that treat others like they're human and really want to help and fix the issue especially when you're spending money there. Not great people skills. Edit: no thanks "Owner". No response needed unless the manager (Gabe) that you hired at the Roselle location is no longer there. Makes the company look bad.
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October 2023 by alex g
These people have no shame!!Gabriel and Mike are quite the harbingers of harassing a customer!I stopped in for an oil change and asked for a quote on some tires!They both have tried in any way to make me feel like garbage!Gabe was the most unprofessional individual ever!Long story short, it ll be the last time here!!!And they refused my request for an oil change!I wasted my whole morning!Aurelian left and the people replaced him have no commonsense!It is true: people are the most important asset of a business!You can’t rely on the corporate office for help either!! A Matt and John called and they taking their employees side nonthless!Bunch of crooks and I would nt ask for a a quote for tires ever again because they will try to impose on you!!Im pretty sure customers who gave more than one star, were begged for it by the shop employees!
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September 2023 by Steve Murray
I went in to have a tire repaired and asked for an oil change as well. They did that fine but then tried to sell me a battery saying I needed a replacement. My battery was only 3 months old. I said no thanks. I went to another shop to have the battery checked and it tested out at 100%. Selling unnecessary parts is a scam. I will never return.
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August 2023 by Paul Giordano
Gabe and the team at Suburban Tire did a great job repairing my car again. Kept me updated, were able to get my parts in a day and worked around my work schedule too. I'll be back.
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August 2023 by Giovanni Loschiavo
Well I brought my 1988 GTA Trans Am in for an alignment and to correct the steering wheel which was not centered after another shop screwed that up.After placing it on the alignment rack the told me that they couldnt do the alignment or anything else to correct the steering wheel unless I changed my lower control arms and ball joints. So this morning I took it to a different shop and man they nailed it!! Not only were they able to do the alignment and center the steering wheel, they also brought the specs to .01!!! On a 35 year old show car that is incredible!! My ask is that if your mechanics dont know how to work on a car, just say so...dont tell customers they need to change their suspension! btw i asked the new shop about the control arms and they said they are perfect!
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August 2023 by UP LIFT 3
Suburban tires did a great job at solving my tire issues. The people were friendly and honest. I would recommend them to anyone.
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August 2023 by anthony pagliuco
We went to Suburban Tire Roselle after ruining a tire while driving. We quickly received a thoughtful assessment of our options and then great service to get safely back on the road.Service: Tires
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August 2023 by Robert Pacione
Went in for oil and filter and brake check. They did a full car check and was out the door in about an hour. Very honest. I recommend their service.
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June 2023 by Jim Hamilton
We have used Suburban for many services and repairs and they are always informative and trustworthy. I have referred my kids and sister in law and they have been great. Thank you for great service !!
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June 2023 by soyspice01
Great customer service serviceHaley was an amazing mechanic and the front desk gentleman treated us with respect and great service!Services: Tire rotations
