Jon-Don's corporate headquarters in Chicago is home to their fully staffed marketing, accounting, and purchasing departments. It is also the central shipping and sales hub for all satellite janitorial supply locations nationwide. This facility hosts dozens of cleaning and restoration training seminars annually. It features a 20,000-square-foot retail store and showroom, and a repair center for cleaning and restoration equipment service and maintenance. Customers praise the excellent customer service and knowledgeable staff at Jon-Don Chicago. One reviewer highlights the transition from a previous supplier as difficult, but notes that the customer service and product knowledge of the staff made them give Jon-Don a second chance, and they are now loyal customers. Another long-time customer, with over 36 years of association, speaks highly of the order department and the staff who keep their trucks in working order. Reviewers also appreciate the efforts of specific employees, such as Eram and Ryan, who go out of their way to find the needed equipment and provide a calm, helpful experience during the buying process.
