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“Len's ACE is the place with the very helpful hardware folks. I'm a customer for sure. I've been going to Len's for decades and will continue to do so.”
“I had an equipment pick up here today. Ryan was a complete and total PROFESSIONAL!! Polite, knowledgeable, and excellent customer service skills. He let me know about store promotions I would’ve never known about and was able to take advantage of. He even helped me load the heavy equipment in my van. A1 associate this man deserves some recognition and a raise. If you’re shopping with Ryan you’re in great hands. Many thanks Ryan, you’re the man!”
“To whom it may concern.You have a customer service tech. at the Roselle location that I would like to give a shout-out. Tony is a kind and very easy man to work with.I am not a top-of-the-line electrician. Tony understands my lack of skills and makes it very easy for me to ask questions and get to the point of what I need.I wish he could permanently be in charge of our West Chicago District 33 account.Good job, Tony.”
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“I went in looking for a propane fuel cylinder, and I only had a pic of the product. I figured I would have to walk the whole store to find it, but as soon as I walked in, this very nice man named Rick greeted me and asked me if I needed any help, so I showed him the pic, and he took me straight to the product.
I was in and out in 5 minutes or less! This is one of the best experiences at an Ace Hardware I have ever had. Thank you Rick for making this a great experience”