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September 2024 by adam pfligler
Took my truck in there for a no start they were recommending everything that has nothing to do with starting a truck. The estimate was over $10,000. Towed it to another shop. It was fixed for $600. And what the guy did at the other shop wasn't even on friendly Fords recommendation bad diagnosis. The parts department I would give five stars but the service department gets one
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September 2024 by William Rapp
Service writer Mike was brutal. Zero communication other than me calling over 5 days. You want great service from Friendly...ask for Eric...always a true professional.
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August 2024 by Blaine Ballard
First time dealing with Friendly. Wanted to make a quick inquiry on a vehicle so I stopped by. The sales person at the desk acted like I bothering him from the beginning. It's a shame because I was a serious buyer. Not very friendly, unfortunately.
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August 2024 by Jeffrey Pruitt
Quick service, offer pickup and dropoff. Always makes sure any issues are fixed and not just "repaired"
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August 2024 by Brandin
I’ve only had great experiences at Friendly Ford, Tessa C. Is one of the most knowledgeable and understanding Ford employees I’ve ever had the pleasure of crossing paths with. I will only do business with Friendly Ford - Crosby, TX
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August 2024 by Michael Sparks
Great service team - highly recommend!
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August 2024 by Jean Spring
The crew were so kind, friendly, and helpful. They finished the recall work less than 1 hour. Excellent team.
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August 2024 by Dale Lentz
The most honest and helpful people I have ever worked with at a car dealership. They went far above what they needed to which was very helpful to me. Highly recommended them for anything you need.
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August 2024 by George Apostolopoulos
Top notch service. They actually took the time to listen to my concern. Never rushed until my car was completely running correctly. Offered loaners when available, which is big plus. Even picked up car from my house. I don’t live near them but they will be my go to for routing maintenance etc
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August 2024 by Charles Yearman
Most recent “The Works” service (oil and cabin filter change, etc.) was completed with the mobile service unit. Wonderful having fundamental work done in our driveway. The technician was great and explained all processes. Pricing is the only issue, and that being said, I’m certain I’d find all dealers’ services at the same cost. Because I choose dealers’ service, I deal with the price.
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August 2024 by Peter Novicki
This was my 4th vehicle from Friendly Ford. The team there is great!
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August 2024 by Bob Woods
Went for a "Works" service. Estimated 80minutes and they met that service window.
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August 2024 by Yohan Monroe
Worse service department ever . I been there many times and each time always a problem once they said they put a air filter in I had to go back cause once again they did not change tire pressure when rotated then and I wanted to see what taking so long to change the tire pressure and I noticed th y where putting a air filter in. I asked why and was told they forgot to do it before. So if I did not come back to get the tire pressure changed I would never gotten my air filter. Today I went for an oil change with an appointment and was told going to take more then 2 hours ! I left and will never be back !!!!!
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July 2024 by Robert Kenney
The whole process of buying a new vehicle with Friendly Ford was very simple.
I have been bringing my vehicles there for service and this was the first opportunity to purchase one there. Normally you feel stressed and pressured but I didn't feel that. It was a pleasure to work with Brandon!
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July 2024 by Sandra Serewicz
Friendly Ford does good work at a fair price! Staff is wonderful!
They are Outstanding!!
