July 2019 by Jennifer Berger
We had our taxes done for several years by Mr. Byrd. The first year we had them done was 2015. At the end of 2017, we got an audit from the IRS for our 2015 return. Mr. Byrd told us he would get it straightened out. When the IRS contacted us again, Mr. Byrd said the IRS needed us to resubmit some documentation. We provided it and Mr. Byrd said he sent it certified not once but twice. We heard nothing from the IRS for months. He assured us he had records of all contact with the IRS. We only heard back this year when the IRS seized our state and federal refunds. We contacted Mr. Byrd and as always, he asked us to fax him what we received from the IRS so he could contact the IRS yet again. After that, we heard nothing from him. We left another voicemail to ask for any documented correspondence he told us he had made. We know he got the message, but all he mailed us were copies of 2 letters he claims he sent asking for an extension and a hearing. Nothing from the IRS, no receipts of certified mail, no explanation on a hearing.
