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November 2023 by Mike Parlapiano
Angela Slove is awesome. Saved alot of money and Very knowledgeable
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November 2023 by Amanda Whalen
John and Angela are the best! My mom and I went in to upgrade our phones and let’s say, we don’t know much about phones ?. They were very patient with us and answered all of our questions without sounding annoyed or trying to rush us! Great experience and walked out happy!
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November 2023 by Pam Morgan
John and Angela were both awesome! Very knowledgeable, patient and helpful!!! Had a very nice experience!
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November 2023 by Katherine “Kitty” Murray
Thank you Angela S. (Roscoe store) for getting me all set up with my wifi plan. You where very nice and professional with knowledge. Also, I appreciate you helping me out with my phone as well. When I'm ready to get a new phone I will definitely be back to receive help from her.
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November 2023 by Karen Peyton
Angela Slove is a fabulous agent for U. S. Cellular! She has helped us two or more times with specialty situations! Thank you Angela!
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October 2023 by m
Angela Slove was so helpful in my transition. I feel she went above and beyond to make me happy. Coming from a very bad mobile carrier to you was made to be not so terrible due to Angela. I told people I was coming back to her, due to her personality and helpfulness.
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October 2023 by Kylie Loewecke
As a customer of US Cellular for the past 7 years-ish, I don't really have to reach out to the customer service with a few exceptions every few years:About 5 years ago I had a terrible experience with this location. I went in to get a new phone with US Cellular. It was insured but I had an accident. When I went to utilize the insurance, the agent who had helped me a couple weeks prior, lost the paperwork, and basically told me it was a lost cause. I was truly disappointed in my experience and looking into switching phone companies.Step in, Angela Slove. We were lucky to connect with her at the Rockton location. Honestly, our family wouldn't continue to use US Cellular without her. The company has a way with making their phone bills so complicated to understand its like they are written in a different language. I trust Angela implicitly when it comes to questions regarding our plans / phones with the company. She is knowledgeable and always has our goals & values in mind. She helped us with consolidating a family plan when we lost a relative in the last year. And then again, later in the year, helped us over several days of answering incessant questions and requests of quotes to upgrade new phones. She really goes above an beyond customer service. Our experience with her has been the best we've had in any customer service environment. When we need questions answered, we seek her out at the store. If she ever leaves US Cellular, we would likely change companies as well.
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September 2023 by Don Hyle
Tricia at the Roscoe is the best! She really took her time to help picking out a phone and helping me set it upShe was extremely helpful and I will let everyone know to come see her! This was definitely the best experience I have ever hadDon H
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August 2023 by Troy Long
I highly recommend working with Angela Slove. She was so sweet, helpful, and honest. The entire staff there is friendly. This store is worth the drive there.
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August 2023 by Lucas Edwards
Angela and Tricia were so helpful.Highly Recommend
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July 2023 by Kevin Fagerstrom
Terrible service here. Told me my phone would work in Punta Cana after spending $35 extra. Had no service there. Went in again today to make sure I have service in Canada and they couldn't even help me. Told me to call a number. No point of this store even being there if you have you call someone else to get service.
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February 2023 by Heather Smith
Angela was so sweet and informative! Really helped with making good decisions on what phone to buy and what plan to get. Also super clean store! Great job!
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September 2022 by Kim Zaphel she, her, ella
I was told my new phone is ready to be picked up. I left work early to get to U.S. Cellular before they closed. I arrived at 545pm. Door says they are open until 600pm. Lights are on, door is locked. Nobody answered my knocks or attempt to open the door or the phone. Customer service and good help are hard to find these days and US Cellular Roscoe is no exception. Edited to add; After backing out from the parking stall, I saw an employee crawling around on the floor behind a large window sign. Thinking she may have been unplugging something or hiding from me, I drove around the parking lot and by the store again, and said employee hit the floor again, hiding! Grow up people!
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July 2022 by Kris Hall
Angela Slove and Jose Ortiz were just awesome to work with! Really appreciate your help! Thank you so much!
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July 2022 by Lori Hevrin
Angela Slove, at the Roscoe US Cellular location, has been POSITIVELY AMAZING!! We encountered many obstacles (mainly with Apple and a defective iPhone 13) while setting up my mom’s new phone. Angela helped us every single step of the way and we both would highly recommend Angela to anyone who is looking for great customer service, knowledge, and friendliness!
