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“Brandon was extremely helpful activating my tablet line, and so very handsome while doing it. Ladies, I recommend coming here and seeing Brandon for good service with a show ( ͡° ͜ʖ ͡°)”
“Scott came to my house and fixed my note20 awesome. Fast and perfect. One update, he forgot to put my S-Pen back in my phone. I called and they never followed up to me. So, that was a let down.”
“From the moment I stepped into the store, I was greeted with warmth and genuine hospitality. The staff were always available to assist me with any questions or concerns I had about my phone. The store itself is beautifully organized, making it easy to navigate and find exactly what I was looking for.The true gem of this store is the manager, Scott. His dedication to customer satisfaction is unparalleled. He goes above and beyond to ensure that every customer feels valued and attended to. Scott's attention to detail creates an atmosphere of trust and reliability. I've had the pleasure of interacting with Scott on multiple occasions, and each time he has exceeded my expectations. He possesses an extensive knowledge of the products and offers valuable insights to help customers make good choices. His patience and willingness to listen to my needs make me feel like a valued customer every time I visit.It is rare to find a store where the manager is as involved and dedicated as Scott. His commitment to providing an incredible shopping experience sets this store apart from others. Whether it's recommending the latest versions or assisting with technical issues, Scott consistently goes the extra mile to ensure customer satisfaction.I cannot recommend this Verizon store enough, and it is all thanks to the exceptional service provided by the staff. If you're looking for a store that values its customers and delivers unparalleled service, look no further. The combination of a well-organized store, knowledgeable staff, and an outstanding manager like Scott make this store a true gem.Thank you, Scott, and the entire team at the Verizon store, for consistently exceeding my expectations. You have earned my loyalty, and I will continue to recommend this store to everyone I know. Keep up the fantastic work!”
“Someone stole my phone and this location has helped me to the fullest! She helped me file an insurance claim and my replacement was delivered next day, so convenient. I brought my replacement back and she also helped me bring back my photos and contacts.”
“Boyfriend had an issue with his phone after work late yesterday. We went to the store out by 173 and got him a phone we couldn't fully set up. But today, Sherman helped us get it all squared away. He really was patient and explained every step of the way what was going on. Best customer service yet~”
“I had the BEST experience at this store! I would score higher than 5-star if I could. Shannon was professional, courteous, easy to talk to, and helped me with everything I needed to accomplish.”
“Not usually too excited coming in here but, Sofia gave me a great experience: she was very positive and determined to solve my phone issues - which she did! Thank you Sofia!!!”
“Went here to get help to transfer services. Sammy ended up being the only associate there and really helped walk us through the entire process. Couldn’t have done it without him!”
“Very friendly atmosphere tell you very well to the neighboring people that live in the area get along well with them and they're very helpful regardless of what you need would recommend them highly stop in and visit”
“My mother went into this location today and asked I leave a review. Jeff, the store manager, was UNBELIEVABLY helpful. She said his customer service was outstanding and his compassion for his customers is above and beyond. Thank you Jeff, you are awesome.”
“Consultant ROSA L knows her customer’s needs!! She knew I wanted a compatible cell phone with services to use while vacationing internationally. Because of my destination, she offered her expert recommendations for a 5G compatible cell phone. She KNEW her products capabilities and limitations. Her guidance offered me ease and a peace of mind as she helped me decide exactly which phone to use! She offered me a plan I could use and I DID! I was able to call my family and friends WHILE in another country! I cannot express how much value she offered my life AND my vacation! Consult ROSA L SHE WON’T MISLEAD YOU!The ROSA L consultant knows her client's needs! She knew she wanted a service-compatible mobile phone to use while on holiday abroad. Because of my fate, he offered his expert recommendations for a 5G-compatible mobile phone. She KNEW the capabilities and limitations of her products. His guidance offered me ease and peace of mind as he helped me decide exactly which phone to use! She offered me a plan I could use and I DID IT! I was able to call my family and friends while I was in another country! I can't express how much value it offered to my life AND my vacation! Consult ROSA L, SHE WILL NOT CHEAT YOU!”
10AM - 8PM
2690 Cranston Rd, Beloit
Mobile Phones
“Wow, was it busy at T-Mobile (Cranston Rd, Beloit) on Monday, 2/5! And everyone came in with very specific, complicated needs. Jordan helped us while keeping an eye on other customers. She remained calm while multi-tasking. She was knowledgeable and an amazing problem-solver. Today was the ONLY day we had to accomplish the task of setting up a new phone and she helped us through every challenge. Thanks, Jordan. You are a gem.”
10AM - 6PM
2221 Advance Dr, Beloit
Mobile Phones
“Damarri in Beloit WI is the absolute best! Her customer service skills are exemplary. She was patient with our non-tech knowledge & so very helpful. I highly recommend her as well as this u.s .cellular store.”
“I have 4 phone lines for $100 a month for my family. Plans are cheap and you if you have your own compatible phone you can set it up. You also can also get a line of credit to purchase one of their phones. I've traveled to Mexico numerous times and service was excellent.”
“Tyler went above and beyond in helping me buy a new phone after mine died. He also set up T Mobile internet equipment for me. When I got home all I had to do was plug it in. It works great with no problems. By switching to T Mobile internet I am saving $50.00 a month from my old server. I also want to mention that another employee there, Nick, also helped in getting me on the right track with the new phone and internet. T Mobile can be very proud of having these two men as there employees. They both represented T mobile with professionalism and knowledge of the products sold by T Mobile. This will be my first stop T Mobile store for all my future needs.
Again, Thank you Tyler & Nick.....”
“I came in right before closing and in need of a phone quickly. I was cordially greeted by a young man behind the counter who beautifully took care of my need even past closing. I told him when I left that I was very happy because of the marvelous way he took care of me. Sometimes people are impatient with senior citizens but this young man listened and served me with great grace.”
“Came in to switch over and worked with Cassidy. She was amazing. She knew what she was talking about and made sure I understood everything. She had all the patience in the world with me. I highly recommend working with her!”
“Both Julios were the best with there service it was quick fast and affordable in i really appreciated there customer service if you evry need a phone ill say come here best place to come and it was calm had relaxing music and clean come shoo here asap”
“Very happy with my experience, came in and asked for help coming from Verizon I was surprised how smooth and easy it was, in fact I had the best phone buying experience ever! T-Mobile has great options right now and was able to get 2 phones out the door with a 3rd line free, now let’s see you do that Verizon and all within an hour!!!”
“Lavorie went above and beyond in customer service and was very much appreciated. She even stayed beyond closing to make sure we were set (thank you) with everything. I cannot say enough great things as she is perfect for her position.”
“It's always busy when I go there, have to park further out; but has what I'm shopping for & it's convenient. They moved the long line efficiently during COVID & had distance markers. None of stores do that now which I think should be necessary. I recently tested positive the first time in 3 years!”
“Cannot believe I am writing a favorable Verizon Store review. But I am. Hate shopping at iPhone stores with a passion. Will not go into the long list of what I find objectionable; it's long and I would rant. Prepared for this visit online. Requested an apptmt. Described the issue. Gave as much info as I could. Showed up early for apptmt to check in. Only one person ahead of me. Minimal wait time. Hardly any bother. Friendly staff inquired about issue, checked things out, described the two options and what they would entail. Decided to try a local repair option -- Ubreak-Ifix -- with whom Verizon apparently has an arrangement. Only two blocks away. They had an apptmt right then. Service covered under warranty. Ok. Whole situation did not involve high pressure sales tactics, excessive wait time, crowds, tons of technology I don't care about. Simple, fast, effective. Went to the recommended repair shop. They fixed the iPhone immediately. Could take it right home. Good as the day I purchased it! Unfathomable. A pleasurable Verizon Store experience with an efficient and effective outcome. All respect, Verizon. Well done.”
“I was there to pick up a new phone for my daughter. The online order did not process on time. The lady working was able to get me the same phone and at a discounted price. She was awesome.”
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“Just got off the phone with one of the employees here. She was very informative and patient with all of my questions. I am a customer from a different area but my store closed early today and this was the closest one that could give me answers. I had to leave a review because of how sweet she was about it I wish I got her name.”