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“As I walked in I got a hello and welcome. Fast friendly service with a smile. Only needed to make a quick deposit they asked if I needed anything else which I didn't but always nice to be asked. Got a goodbye ,thank you and have a nice day.”
“Samantha Pinkston was my loan officer with my last loan and she was so friendly and professional did a great job. I would totally recommend her, just had to give this good review because I was so happy with her. She made it quick and easy.?”
“Since I live out of town it's hard to physically get into the branch. Megan from the Riverside location took the time and care to walk me through all of the forms and items needed to get my loan's auto-pay set up, including how to use the app. She's provided the best customer service I've encountered in a while - you don't find that often anymore. Thank you Megan! To Megan's boss: she deserves a raise!!!”
8:30AM - 5:30PM
1702 Park Ave, Beloit
Credit Unions
“Great rates, checking, savings and I especially like the " Security " on my accounts. The pay back at the end of each month for using ATM's that charge a fee!!!!”
8:30AM - 5:30PM
6079 E Riverside Blvd, Rockford
Credit Unions
“First off they gave me a nice rate for my new vehicle. But what u wanted to mention is how they help out the community. I was blown away with the school pack pack giveaway. I even emailed them saying how cool that was. I am so happy I found this Crwdit Union.”
“We have been members for over 48 years. I started at Barber Colman in 1977 and became a member of the credit union. Over the span of years we have had several personal, car and other types of loans. The staff has ALWAYS been a pleasure to work with and customer service has been amazing. All our banking needs have been met here.”
“I have never been happier with ConneXus Credit Union when it comes to banking and customer service. To me it's the #1 Credit Union in Machesney Park/Rockford IL areas. Thank you; Bone Limones, Bethany .K, Austin and the entire team.”
“Rock Valley Credit Union is the best they are very friendly and knowledgeable. Ashley makes the loan process easy and will look for ways to help you save money with refinancing options.”
“Upon recently joining this credit union, I have found it to be exemplary. The staff exhibits exceptional friendliness, patience, and attentiveness, diligently addressing all financial inquiries. I unequivocally recommend this credit union to individuals seeking superior banking services and customer support.”
“Lettie at the Rockford office is amazing. She greets everyone by name and is more knowledgable than any other banker I have had opportunity to work with. Best customer service around.”
“Had a very good experience when I stopped in earlier this week. I had a deposit and withdrawal which I was concerned might be a hell. Teller did a great job informing me of how it would work. Nice quiet location and concurrently located.”
“This is an awesome credit union! They were the only ones willing to help me build credit and counsel me on credit. Highly recommended with excellent customer service and great interest rates! By far #1 credit union in the state line area!”
“Theresa Thompson, branch manager, went above and beyond to help me out, and what seemed to be a dire situation. Greatly appreciate her exceptional customer, service skills, patience, understanding and ability to get results.”
“I can’t say enough good things about Amanda Verde and Laura Seitz at Consumers Credit Union. From the moment I walked in, they went above and beyond to take care of me—not just as a customer, but as a person. They are two of the most respectful, diligent, and genuinely kind human beings I’ve ever had the pleasure of meeting.
Their professionalism is unmatched, and their personalities shine with the kind of warmth and excellence that make you feel confident and supported. It’s rare to come across people who are not only great at what they do, but who also truly care. Amanda and Laura embody everything a financial institution should represent—trust, integrity, and heart.
They are the reason I chose to do my banking with Consumers Credit Union. Thanks to them, it doesn’t feel like just a credit union—it feels like a community. If you’re looking for people who will treat you with respect, work hard on your behalf, and genuinely have your best interest at heart, look no further than Amanda and Laura. They’re the best of the best.”
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“Katie was most helpful and considerate in helping me resolve my problem and she's been like that since I first opened my account.
- Victor Colangelo”