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January 2024 by Stacy Myers
I wish I could give a zero star. I have been waiting for a prescription for 3 days to find out they don’t have it in stock, they don’t know when it will be in and they have no access in their computer to see if another location has it. I am told from Ashley that I need to call places and when I find somewhere that has it, I am to call my Dr. and get yet another prescription to send in to whatever place has it. This place has done nothing but cause issues for our entire family. For your own sanity, don’t go to this pharmacy - find a place that actually cares about you. Why would this particular pharmacy make someone that needs the medicine because they are already sick - do all this running around. Why didn’t they call me 3 days ago when they knew they had none. Why did I have to call to find out they don’t know when they are getting it in? Shame on them!
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September 2023 by John Rice
I started going to this pharmacy a couple of years ago. Because I had an issue with Walgreens Pharmacy. Samantha G is the head pharmacist in charge/ manager. Whenever I occur a concern about the many medications I am on, Samantha is always available quick to help. I want to thank Samantha and Jewel Osco for all the good service I receive in the pharmacy at this Romeoville location. I tried to comment to Jewel Osco website to let the upper management and corporate offices know how great Samantha is. Thank you so much. She deserves a raise.
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November 2022 by Agnieszka Slaby
I have been using this pharmacy for years and never had any problems! The staff is always wonderful and the Pharmacist Samantha Gryzus is the nicest person I have ever met! She is an Angel , she is the first person I call with any concerns because I know I can always count on her!!!
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November 2022 by M T
Ordered some prescriptions.Received a text they were ready to be picked up.When I went there nothing was ready.Not sure what is going on.
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October 2022 by Luis Solis
Always out of things I need deli department closes due to not having enough workers pretty sad
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October 2022 by David Novak
Deli is poor....WHEN or IF it's open.Store seems to always be out of sale merchandise. I give up...
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July 2022 by Bella Tara
Was walking towards produce aisle today trying to get some fruit and fell down because the floor was sopping wet but no wet floor signs were displayed in the store ! They neglected to put them up .This location was negligent.
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April 2022 by Sandra Lozano Graciano
I only go for emergencies. service is truly a 1/10. can you re train your cashier Elena? Her attitude truly sucks. on top of unprofessional, rude and condescending each and time for last 2 years. meat dept really needs attention. Jewel from Franklin Park IL- never had a bad experience in 30+ years. maybe Bring their Customers service training. Even Jewel in Joliet is better
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December 2021 by Shob jakvani
grocery expensive
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October 2021 by Virginia Duran
I want to acknowledge the cashier and manager who questioned a customer why he was getting so many large amounts of gift cards. After he explained it sounded like a phone scam. They urged him to call the police and not send any more money to them. That it was a scam. I’m so glad to see they are watching out for their customers.
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September 2021 by Ronn D.
I would NOT recommend this pharmacy. They cannot get their re-fill process in order. I used their website to order refills and when I go to pick them up the order is screwed up. This isn't a one time problem, it has happened month after month. The employees don't seem to care anymore, they just shrug and look at you. They also have a habit of putting your scripts on auto refill without your permission. This used to be a quality pharmacy that I have used for years but has gone down hill lately. I would NOT recommend this pharmacy.
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May 2021 by Terry Morrissey
Romeoville Osco,
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January 2021 by Julian Gonzalez
Great location and employees
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December 2020 by Klouda Samoae
Good store and all Staf are respectfull and nice
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September 2020 by Kelah H.
I want to commend some staff members at the Romeoville store, Charles and Alana. They are a great team and were very helpful in serving me today. I got the Barefoot moscato before the store sold out and initially my coupon Would not come up. Alana was patient and courteous. Charles bagged my groceries and even walked me to the door and offered to load my groceries in my truck. I was not expecting that. Good staff there at Jewel. I had a good experience with an African American lady in the deli who I ordered fresh grilled chicken with today as well. Didn't catch her name but she had short really hair and I was being picky with the meat I wanted. She was patient and had an upbeat attitude. Thanks Jewel and staff! I wouldn't shop at another Jewel because Romeoville has set quite a high standard and I don't need the disappointments.