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January 2024 by Nicholas Jameson
This store should be avoided at all cost and it's better to go to the Walgreens or Walmart that's further down the road. The store was an utter mess before they had remodeled, the merchandise used to be scattered through out the shelves and empty boxes could be found anywhere and everywhere throughout the week. After the remodel the cleanliness of the store improved aswell as the organization however one thing that stayed the same was the rude, unhelpful and lazy staff. I have been in Romeoville for 5 years and its always been the same three employees who have neglected customers and other employees. A short Mexican lady, a plus sized Caucasian lady who i believe is the store manager and a pimple face girl who claims to be a assistant manager. All three of these people have no respect for this store or the people who walk through the doors to buy merchandise and i've seen first hand how the staff does not help each other whether its long lines at the register to even customers needing help with finding products. I am appalled and disgusted by their behavior and hope soon that staff changes are made to better this store for the Romeoville community.
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November 2023 by Gabriela Salamanca
I went today to get a pack of water a loaf of bread and some chips. As I initially walked in all the employees where eating in the front near the registers and looked upset I walked in. Did not greet me nothing. I went in there quick and was ready to check out I stepped in line I was the first in line and someone was unback of me so there was two customers in line. The little Caucasian small pimple faced young lady instead of taking me first she told me “you could go to number two” which made no sense as she could have just assisted me I was first. I’m Mexican and she took the white guy unback of me instead of me that I was first. I spoke up and told her that was dumb and she kept telling me “what did you say” “what did you say” very unprofessional and uneducated. She stated she was the manger, if she is she’s doing a horrible job eating outside of the lunchroom and speaking to customers in that matter!! Racism is real!!
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November 2023 by jillmduff
It’s November 9, sign in door with employee standing at d, 8:50pm store closed. I am a 20 yr resident of Romeoville, have always gone there, but after tonight,will never go there again.
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October 2023 by Mariah Campos
How is it that hours are 8am-9pmI have showed up numerous times and the doors are always closed by 8:40pm?
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October 2023 by Yazmine Rodriguez
Went in today with my fiancé very sweet kind lady’s working the registers !
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July 2023 by Artith Rutherford
The employees are wonderful, however every time I shop here, checking out is always an issue. There always seems to be issues with the registers creating excessive wait times. The scanners stop working, or they have to reset the computers. I go to family dollar all of the time, I love it, but the register issues are a huge inconvenience to me and other customers. Often I see the poor employees get harrased because of an issue that is beyond their control. I really wish Family dollar would help the customers as well as their employees and update their computer system.
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December 2022 by John Manis
Quick service. Found what I needed and was in and out in less than 3 minutes. That's a successful experience!
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November 2022 by Harvey Reed
This store is allright. Its a family dollar what do you expect ?
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November 2022 by Brandon Nardi
I love the old lady behind the counter
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July 2022 by james czaja
They Had Everything I Wanted...Bleach Prices Are $6.00...I Didn't Buy It .
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April 2022 by Ryan Graham
Great little dollar store , nice employees.
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March 2022 by Savannah Denvir
Store is always dirty and always boxes of unloaded goods laying all over the aisle’s. Nothing is ever stocked good because it all sits in the unloaded boxes in the aisle’s. They also like to put up signs in the door saying they are taking out the trash and will be back asap. While a whole line up of people wait in their cars… as we speak we all have been waiting a half hour and the store is still not opened back up.
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January 2022 by Izzy Ramirez
Their are always so many great items for only a $1.00 well 1.25 now.
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December 2021 by D L
Clean neat store but feel like they are very judgmental and follow you around the store as if you were going to steal. A word of advice to the managers don’t judge a person on appearance and assume what may not be. I was not too happy with all the following around the store but did like the store was clean and organized and items were easy to find. I do recommend and hope management better train their workers. I will give this place a second chance in the future and hope they have improved their customer service skills.
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November 2021 by M Lynn Tondreau
Needed head phones for grandson. Nice ones for $10
