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July 2024 by Google User
Rude cashier lady
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July 2024 by Slava Grek
Fantastic customer service and no better price than here! Highly recommend
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July 2024 by john8589
Very pleased with the value and availability of products at Staples. Always my go to store for office supplies.
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June 2024 by Kim Reynolds
Solid retail experience. Good product in-stock selection, fairer prices than competitors this past year, and friendly helpful cashiers (even when you run in right before closing!).
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June 2024 by janet onofre
Great customer service.
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May 2024 by Rey “Bigbadrey” DeLeon
TSA fingerprinting at my local Staples. Less than 5 minutes from my house. Bought me a nice office chair too.
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May 2024 by dls12657
Ashwin was very helpful in getting me the office chair I wanted.
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May 2024 by Kathe M Aldrich
I became extremely familiar with the staff and services available to me at the Staples in Rolling Meadows when my fiancé and I decided in September, 2023 to get married on November 4, 2023. We developed our own invitations, response cards, and other related documents with only about 8 weeks prior to the wedding. The amazing staff at the RM Staples helped us every step of the way and produced wonderful invitations, response cards, return envelopes, etc. in amazingly short time enabling us to meet our wedding deadlines. This was just the beginning of an ongoing relationship with the "can do" staff at this store. This was only the beginning. I can't complete this response with such little space. I will write a separate response that describes how well your staff has served us, and how we considered your staff to be good friends whom we trust for so many things.
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March 2024 by Grace L.
Wow, everyone here was SO NICE. Seriously wasn't expecting to do a review on staples but I had to because I rarely experience above and beyond customer service like this. First I made a return and the guy was just so thorough and kind. After that I looked for a printer and the cashier came and helped me and answered all my questions. He gave me great advice and opinions. I was buying a floor model so he made sure I had all the right wires and what not. As I was checked out, another worker was helping me and went in back to get me an extra cord and manual. Everyone was just so nice and helpful. I really appreciate it!!
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February 2024 by Fiona C.
No wonder this shop has many low reviews. Not enough staff, which double or triple the wait time after I placed a binding order. The person was interrupted to serve others. I was told the turn around time was one hour. Eventually, it took almost three hours. The job was easy. But the worker is never on the job for more than five minutes. Furthermore, the worker did not know how many pages to bind in each coil. Each one of them is loose and not up to standard. All the three coils are loose, and the bound documents look wrong and unprofessional. The cashier could not find anyone or would not find anyone to see whether they carry three hold punch printing paper. I had to ask her because on one else was around for my question. I looked through all the papers and could not find the product myself. She also does not know whom to ask. The store has best supplies around the area. But if you cannot use them correctly or find the products, the good supplies are in vain. Hire more staff and train them correctly. Otherwise, FedEx and OfficeMax may be better.
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February 2024 by Mazen K
Outstanding service by Jesse, who goes above and beyond for customers. I feel extremely delighted when I come to the location Thank you for hiring professional people like Jesse..
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January 2024 by Katherine Adoll
Love this Staples! Friendly staff and great selection of office supplies or Back to School supplies.
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September 2023 by Philip L.
This staples and most of the chain has steadily gone downhill with no visible signs of improvement. Staff is undertrained and not equipped with the right tools to complete their tasks. The trip to the cash register is always an adventure when using Rewards. Always seems that they need help. They stock only the most popular items and the place feels depressing. Watching for sales is the best way to get good pricing. Otherwise, they're not competitive. Their copy and print services can be relied on and I still utilize those services with confidence. This store is an example of retail in a death spiral.
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September 2023 by Katherine Mantych
The two people working at the printing section were super friendly and helpful
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August 2023 by Daniela Marcano
Jess today was the best. She knows what she does, she’s patient, politely and very understanding. Thanks for helping me today ? I was having a hard day and she made it easier! It’s the little things.
