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October 2023 by Priya Patel
She rushed the entire process and did a horrible job, nails were not evenly shaped, nor evenly colored. She picked the wrong color for my manicure as well, did not do the color I had asked for.Services: Pedicure
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May 2023 by Quinnette J.
Very rude!On Fri 5/12 at 12:15pm I came to the salon to inquire about getting a fill and pedicure. I noticed only one employee, who happened to be given a pedicure, so I wasn't expecting much but thought I would ask since I was in Walmart, where the salon is located. She was speaking however she had a mask on so I couldn't hear her. Mind you she didn't even look at me. So I said, "Excuse me, I couldn't hear you." She began saying that she didn't have any availability. I asked does she have an idea of when she or someone would be available, just in case I wanted to make an appointment and/or come back? She said it will be a long wait. I asked about how long of a wait! She finally turned around, looked over at me and flat out said that she didn't know and that she was leaving. She didn't offer me a card to take for me to call and make an appointment or if someone else was coming in after she left. So I took that as maybe she just didn't want my business. So guess what!!! No problem! You succeeded! They won't ever get my business. I thought no harm in trying them out since my hubbie and I were in Walmart doing some last minute shopping. I will continue to go to where I've been going since I moved here from California 3 years ago. Tina's Nail salon in Arlington Heights. They maybe a bit pricier but I will pay for great customer service. Obviously Regal Nails has no idea about that. They maybe less than the salons in the area, but I guess you get what you pay for. So I definitely won't be paying for that!
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July 2022 by Michele Fuller
I always like them until now. The last time I was there, they made me come back hours later because they would not answer the phone for me to make an appointment. I just called again and after several attempts, they finally answered the phone and said they don't take appointments any more. I'm a long time customer and will not go back unless they change their policy I will not be back.Service: Pedicure
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June 2022 by Lilly
The problem with Regal nails is not the quality of their work but their professionalism. They are never open on time, they never have enough staff, they rarely answer their phone and they also do not keep appointments. In order to receive service you have to be there at the right time or you will be told to come back at 1 or more hours later only to be turned away again. It is a waste of time trying to get any service done here.Service: Acrylic nails
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April 2022 by Melinda Rivera
It was the most horrible experience, the staff were beyond rude, and the manager was even worst. There was a simple issue where I could dry my feet n I was treated beyond horrible. I literally had to tell the manager do I need to call the Rolling meadows police dept for them to give me owners phone number. Manager refused to listen to my request n stated in her own words the owner has no time for me! Absolutely unprofessional to even say to a customer. If she was unable to resolve the issue she should offer number to file a grievance. It was a horrible experience am I am a person who never has a issue with no one. It’s a shame that they feel they can treat a customer so rudely.Services: Pedicures
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January 2022 by Silvia Lazarov
28$ for SPA pedicures?!?Then she ask me if I want to remove my dead skin-additional $5. They mean $28 SPA pedicure just to soak your feet in water and cut your nails?!? After I agreed she doesn’t filing my feet nice and smooth. Ones I get at come my feet stuck at the carpet. Feeling awful. Finally paid $41 for what? Never again…. Price in front of their door is fake. Service awful. You try to said something she tell me I don’t understand English. So how you will know what my needs are?!? If I can to leave 0 starts will do. Even 1 star is too much for what they deserve!!!
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January 2022 by dionne davis
When I tell you my nail technician loves me I mean it she always gets these hands and feet right together no matter how much of a mess these nails be looking after my trips (flight attendant lifestyle) i just love me some Vy they are all totally awesome in here ....
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January 2022 by Lizbeth Armenta
Took them 30 mins to see me but my nails turned out good. Idk if I would go again I felt a little claustrophobic since the shop is extremely small plus winter jackets and stuff don't help. (Excuse my foot I had socks on before taking the picture ?)
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January 2022 by Nicole Kelley
If I could rate this nail salon a 0 I would. If you want to go to a place with good service and quality trust me and don't come here. My mom and I went yesterday to get a mani-pedi and it cost us $45 each for the results to end up like the pictures below in less than 24 hours. First of all, the service there is awful. The people there can’t communicate with you because of the language barrier. I kept trying to tell the person that there was something wrong with the nails and she would just shrug it off. It’s been less than 24 hours and this picture represents my mom's nails now after doing absolutely nothing. Now, she has to go on vacation with nails like these. Save your time and money!Services: Manicures
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July 2021 by Olamide Gbemisola
The owner is so uncouth, not professional at all. Her girls are good, but she speaks and complains too much in her language and act like whatever you want to do is disturbing her, c’mon it’s not even free. She has an irritating attitude, she’s done that not once or twice. I’m never going there again.
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April 2021 by Mina H.
Good Pedicure. However, skipped the $5 upcharge for callus shaving... and added it to the tip to pay $35 total aka standard pedicure price. It was lame to try a bait and switch imo, lure in with a lower price ($27) and try upcharge for a normally included service. I get its a struggle but so not a fan of manipulations. GRR. Just like when an older lady tried to cut in the checkout line (yeah SAME Walmart) when I went to grab a Frappuccino in the cooler... I totally would have offered but NAH B... not now. Ashamed how I yelled 1min after... Anywho, would have rated higher but the appointment time was pushed back one 2x, set for 5:30pm didn't get in until 7pm but I got shopping and dinner at Subway in the meantime, so not a super big deal... waiting in a massage chair while having dinner was tolerable. Would have been better if hot water soak age had commenced NGL.
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January 2021 by Sheila Lyons
AMAZING. Recommended highly.
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October 2020 by Carolyn Quattrochi
The technicians are amazing in their work and they're always on time with your appointment I give it a thumbs up✌
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October 2020 by Kristin Hansen
I love this place! The women who work here are very nice, and they do a great job when it comes to manicures/pedicures! I have been here twice, and I always get the no-chip choice. They always turn out amazing! I highly recommend trying this nail salon if you’re looking for a good one.
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August 2020 by Andrea Briseno
I made an appointment at 5 and it was packed but they made sure to attend me and the person I came with . We finally finished at 7:00 pm and that’s because we had 2 pedis and 2 manis done and had a massage , the young ladies that attended me where very nice and did a great job .
