-
May 2024 by Tobias Turner
I’m new to the area, and every single time I’ve been to this Meijer since moving here it’s been HORRIBLE. Every staff member there besides 1 single women was rude and snappy. The manager refused to let us use self check out, and then came over to us at the regular check out to go on and on about us trying to use self check out to our cashier. Moving isn’t easy, not everyone wants to talk with someone after a long 12 hour work day and a lot of paperwork. I told her to leave us alone and she refused. NEVER coming back to this location, drive to Walmart across the street or a different Meijer.
-
February 2024 by Anca S.
I've been several times at this location but customer service is terrible. Every single time. I've went today to buy potting mix. It was all dirty, with mud. I've got it all over my clothes. I've took some of the sanitized wipes to clean it up, one of the female employees was just standing there talking to her colleague. She came very rude at me to tell me that those wipes are very expensive and I am not to use those. Fair enough, but since she works, there she should've helped me and clean it up for me. Not only she didn't help me. She told me very rude to bring a bag and put it in it but she wouldn't give me one. She just shouted rudely at me and walk away. It couldn't fit in one of the shopping bags because it was way too big. And every time I go there if I ask one of the employees to help me find a product they will be so nasty, won't even answer
-
February 2024 by Barbara J.
I literally just bought this at Meijer for $9.99 not on sale . Regular price ! WTF ! This store is getting old !
-
December 2023 by Jack G.
** Kind Staff ** ** Not so Hidden Gem ** Honestly Meijer is a place I only hit up when it's Christmas time, I have no idea why. They have a massive selection of everything! Chances are if you need it they have it and at a reasonable price. Christmas time is a no brainer. When hunting for that hot toy you have to hit all the stops. Sadly I was unsuccessful this year in what I was looking for but I did leave with a handful of other gifts and what nots. I have to mention their men's department. They have a wonderful selection for men's casual dress and I'm always on the hunt for something different. I did leave with something for myself . The four stars is because it kind of reminds me of the dying days of a certain K*art. A bit messy. Their departments need to look more purposeful and inviting. Right now it just looks like an outdated warehouse filled with stuff. They need to do better. I decided I need to be back more often. Definitely won't wait for Christmas.
-
November 2023 by Eric O.
Standing at customer service in a line of 3 customers, only 1 associate at customer service. No greetings, no help, and 2 cashiers at the registers doing nothing and not helping customers. It would be nice if someone guided the cashiers to help out. It's taking over 8 mins for each customer to get dealt with, this is not good at all. Finally, someone else came to help out. The young lady helped me quickly, but then left me to assist another customer. Then, the associate wouldn't finish the transaction until she fixed the box my return was in. So I waited another 3 mins for her to fold the box. Very poor customer service, and no sense of urgency.
-
May 2023 by Sal S.
First time here, my son and I needed a few groceries to last us for a week before heading back to California. We found exactly what we needed in a short amount of time. Meijer is very clean and organized grocery store. We were in and out in less than an hour using the self checkout. I highly recommend Meijer for shopping needs.
-
May 2023 by Michael B.
As my wife says, "this place has really gone downhill since we first started going here, I don't know why we continue to do so". Trash in the parking lot. Chicken juice leaking onto other packages of chicken. Out of stock on many products. No longer an "over baked" section. Unhelpful AND unfriendly employees. Rude, dismissive, aggressive, and hostile. Prices are not competitive compared to the myriad of other grocery stores to give one's money to. Prices are wrong at the checkout and when asking the self checkout employee to help us, he's questioning us as if we are criminals or thieves. Self-checkout gets mad if huh scan too fast and makes an employee come over and check your items... Rewards program gutted from 10% to 1-3% return rate. Overall, disappointing. We used to come here monthly, now it will be every 2-3 months.
-
December 2022 by Susan B.
This review is for the store's online delivery service, Shipt. Basically, it's awful. I spent several hours trying to see when/if my order would be delivered then when the order finally came, over 3 hours late, most of the items were mysteriously out of stock and I was charged for items I did not receive to the tune of $45. Don't use their online delivery service. It was a painful experience.
-
September 2022 by Freida M.
We've been shopping at this store for years. Everyone was accommodating and willing to work with customers until today 9/19/22 (6:45pm). My husband and I went shopping for items needed. We brought our coupons. We used the self service register and Julie was the attendant at that time. While we were scanning the first item and the coupon, the register would not take the coupon, so we called her for assistance. She had a resistive attitude, rolled her eyes, and appeared not very helpful. but with her grumbling she gave the discount anyway. Then the second item we scanned, but the register would not take the coupon again. So we asked her again for assistance. And that's when she said, "I cannot keep pushing it" and told us to go to the other register. So we decided to cancel our groceries. We went to the other register and the attendant there gave us the discounts without any problem. I spoke to Derik at the customer service and report the situation. I hope he will do something about it. Any worker at this Meijer (Rolling Meadows) who displays ugly attitudes should not be working in this part of business because it defeats the good customer service. Just imagine to feel that we just went to get groceries, and yet encountered an attendant who has an ugly face and attitude?
-
August 2022 by Ashley A.
The customer service here is outstanding. The store is also clean and organized. All of the employees here are helpful and welcoming.
-
April 2022 by Bill P.
Today was the first time that I visited this store since pre-Covid days. I found it to be clean and well organized. There weren't a lot of people shopping at 2:00pm so my checkouts was swift. If I'm in the area again, I will definitely stop by and shop here again.
-
April 2022 by Howard L.
Wow, we haven't been in a Meijer in a long time as there really aren't any close to home anymore. We passed by here and dropped in, but only after noticing it for the first time. They've only been here 4 years, lol, but in our defense, it is tucked quite far in from Golf Road. After regularly shopping in a Jewel, a Mariano's, or an Amazon Fresh, this place made quite an impression on how large and spacious it was. And clean, and shiny bright, and well stocked. It's not a Woodman's Market, but there's still plenty of walking that can be done inside here. Prices looked competitive and we picked up a few impromptu items.
-
February 2022 by Alexis S.
I placed an order today for 4 packs of diapers for pick up because there was a bunch of coupons making the diapers a fraction of the normal price ($28 for 4 Packs total). After placing, I got a notification on the App asking if I was okay with 2 of the items being substituted for similar products and I accepted the sub. Around 8:20pm I got a call asking if I was coming to pick up my order and I ran right over to get it and was there by 9. The pick up area is not inside in the building so I had to get back in my car and drive to it where there was no lighting. The number to text on the parking spot texted back 'this service no longer exists' so I go in the App and say that I'm here to pick up. A woman comes out just to confirm I was Ok with the sub before she brings out the diapers and I said yes and pulled my car up so I could grab them from her. 2 minutes later she comes back out and tells me that my order was cancelled and that I can wait while she brings my diapers up front and I can re-buy them for $120. I told her I paid $28 for them on the App and was confused why they were clearly right inside the door yet my order was now cancelled 30 minutes after I got a call asking when I would come get it. She handed me a $10 off coupon for my next shopping trip and went back inside. What a shit experience from start to finish that made absolutely no sense considering the diapers were right there ready for me yet my order was 'cancelled'.
-
November 2021 by Ron K.
Things are routinely priced one thing on shelves but come up something else at the register. Had this happen today. Also a month or two back I was buying bowls marked for $30 bucks but rang as $70...the cashier made me feel like a thief when I mentioned the price difference. Ended up being they stocked the wrong mixing bowls under another sticker. Really silly stuff.
-
September 2021 by Eric H.
Been here a ton over the years and it's like a better Walmart. Great selection of stuff, clean and is open late. Wish it was still open 24 hours, but hope that'll change soon.
